Registered Client Service Associate

Position Summary Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs), Private Wealth Advisor(s) (PWAs), and teams on a daily basis. Through regular interactions with clients, the successful candidate builds trusted relationships and assists clients with their everyday needs. Duties and Responsibilities Provide service coverage for an FA/PWA/team, including supporting the cultivation and enhancement of new and existing client relationships. Execute money movement transactions at client or FA/PWA/team request. Answer general non‑investment related questions concerning client accounts, relaying stock positions, and providing account balances. Enter profile information or pre‑fill account documentation in a clerical capacity at the direction of the client and/or FA/PWA/team. Educate or enroll clients in digital tools (e.g., MSOnline, eSign, eAuthorization). Onboard and maintain client accounts, collecting required documentation in a clerical capacity. Provide clients with details about their account information such as investment objectives and risk tolerance. Accept or enter unsolicited and solicited orders in a clerical capacity under FA/PWA/team direction. Support FAs/PWAs/teams’ marketing strategy (e.g., website maintenance) and business plan execution. Maintain knowledge of all policies, procedures, and new platforms. Participate in firm initiatives, training programs, special projects, and other duties directed by local management. Answer inbound calls and make outbound calls regarding service requests and scheduling follow‑up calls with FAs/PWAs/teams. Manage calendars, coordinate meetings or events, prepare agendas, and send calendar invites with Zoom credentials. Maintain travel itineraries, prepare expense reports, and manage the reimbursement process. Assist with general in‑office support functions such as copying, filing, and scanning documentation. Qualifications High School Diploma or Equivalency; college degree preferred. Active Series 7 and Series 66 or Series 63 and Series 65 credentials. Two or more years of industry experience preferred. Knowledge of financial services products, including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts. Detail oriented with superior organizational skills and ability to prioritize. Advanced Microsoft Office skills (Word, Excel, Outlook, PowerPoint). Exceptional writing, interpersonal, and client service skills. Strong time‑management skills and ability to multitask in a fast‑paced environment. Team player who collaborates effectively with others. Goal oriented, self‑motivated, and results driven. Reports To Business Service Officer Compensation and Benefits Salary range: $33,280 – $85,000 per year. Eligible for a discretionary incentive compensation award and participation in the relevant business unit’s incentive plan. Medical, Prescription Drug, Dental, Vision, and Health Savings Account. Dependent Day Care Savings Account. Life Insurance, Disability, and other insurance plans. Paid Time Off, Sick Leave, Parental Leave, and 10 Vacation Days annually. 10 Paid Holidays, 401(k), and Short/Long Term Disability. EEO Statement We are an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. #J-18808-Ljbffr 711 MS Smith Barney, LLC