National Manager, Product

Who We Are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us. Overview An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company—delivering on Toyota's vision to move people beyond what’s possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. Toyota does not offer support or sponsorship of job applicants for employment‑based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration‑related employment (e.g., H‑1B, O‑1, E‑3, H‑1B1, TN, F‑1 OPT, F‑1 STEM OPT, F‑1 CPT, TN, (job flexibility benefits) (also known as I‑140 or Adjustment of Status portability), etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future. Who We’re Looking For Toyota Financial Services is looking for a National Manager of Product Management who builds great product teams and ships products customers actually use with the urgency of a startup inside one of the world’s most trusted brands. In this role you are the leader of a product domain and the team that delivers it—from setting the product vision, to raising the bar on product craft, to rolling up your sleeves when needed to work through a hard problem alongside your team. You partner with the business and engineering teams to define great products and get them built at Toyota scale. You also think beyond your own domain. You believe a great product is one connected experience, and you actively look across domain lines to spot inconsistencies and dependencies before they become problems—then resolve them for the good of the whole product, not just your slice of it. You’ll still be close enough to the product to make hard trade‑off calls, but your leverage is the vision you set, the team you build, and the bar you hold. If you’ve led product in a startup or early‑stage environment, and you can navigate, anticipate, and address the needs of a large enterprise without losing speed, this is the role. What You’ll Be Doing Own a product domain end‑to‑end—set the vision and strategy in partnership with the business, and be accountable for whether the product drives real customer value. Be a big‑picture thought leader—stay ahead of emerging technology, market shifts, and customer trends, and find ways to turn them into experiences that set the product apart rather than follow the market. Build and lead a team of product managers—hire, coach, and hold a high bar on product craft, customer focus, and decision quality. Raise the bar on product management practices—set the standard for discovery, working‑backwards documents, prioritization, and delivery across the team, and advance the use of AI as a critical productivity tool in how the team discovers, analyzes, writes, and ships. Keep the team close to customers—ensure PMs are running usability tests and discovery interviews, and that what they learn changes the product. Make the domain‑level prioritization calls—where to invest, what to defer, what to kill—based on data, customer impact, and business value, not stakeholder volume. Partner with engineering and design leadership—you and your team bring the “what” and “why”; they bring the “how”—and you align at the leadership level on roadmap, capacity, and architecture intent. Own the metrics—define the KPIs that matter for the domain, build the dashboards, and use them to demonstrate business value and ROI to leadership. Resolve dependencies and risks—anticipate what could block delivery across business, engineering, platform, and partner teams, and clear it before it does. Keep the product coherent across domains—look beyond your own area to spot inconsistencies and dependencies between domains, and drive their resolution in service of one connected product. Key Decisions Domain prioritization—what the team builds, defers, or sunsets across the product domain, balancing innovation with operational stability. Operating standard—the bar for product craft, the artifacts the team produces, and the decision rights between your PMs, engineering, and the business. Value definition and measurement—the metrics that define success for the domain (customer outcomes, revenue, operational efficiency, satisfaction) and how performance is tracked against them. Cross‑domain ownership and hand‑offs—where one domain ends and the next begins, who owns shared capabilities and seams, and how the hand‑offs work—resolved with peer domain leaders for the good of the whole product. Go‑to‑market direction—launch strategy, positioning, and rollout approach, set with the business and executed by the team. Key Relationships Internal Product managers—your team. You set direction and standard; they own their domains end‑to‑end. Engineering and design leadership—partner at the leadership level on feasibility, capacity, architecture intent, and quality. Technical Program Managers—align on timelines, dependencies, and delivery across the domain. Executive leadership (CIO, CPO, business GVPs)—align product strategy with organizational goals and secure funding and buy‑in. Business partners—co‑own the problem definition and the success criteria for the domain. External Customers and end users—ensure the team maintains a continuous loop with real customers to validate product‑market fit. Partners and vendors—own the senior relationships that ensure successful delivery of platform capabilities and integrations. Sponsors and regulatory bodies—secure support and ensure the domain meets compliance requirements. What You Bring 10–15 years in product management, technology, or product leadership, with a proven track record of delivering customer‑facing digital products that customers actually use—not just features that got deployed. 7+ years of product management experience focused on consumer‑facing and go‑to‑market products. Experience leading and growing product teams—you’ve hired PMs, coached them, and raised the bar on a team’s product craft. A point of view on modern product management—discovery, working‑backwards documents (PR/FAQs), incremental delivery, and instrumentation—and the ability to install it as a team standard. Strong customer instinct—you’ve run or led customer research and used the findings to change product direction. Excellent analytical skills—you lead with data to drive decisions and prioritize at the domain level. Exceptional communication—you influence and align diverse stakeholders and articulate technical and business concepts to audiences from engineers to executives. Startup mindset with enterprise polish—you’re comfortable with ambiguity, fast‑moving, and able to bring critical stakeholders along with patience and confident leadership. Strong understanding of the product development lifecycle, modern software practices, cloud‑native architecture, and Agile, with experience in cross‑functional, fast‑paced environments. Working knowledge of emerging technologies such as Generative AI and Large Language Models (LLMs), and a view on how they change both the product and the practice of building it. Familiarity with product management and analytics tools (e.g., Jira, Confluence). Added Bonus If You Have Master’s degree in computer science, software engineering, or an MBA. Strong financial services, automotive, fintech, lending, or marketplace background. Experience with AI/ML‑powered product features (search, recommendations, personalization). Experience building products with regulatory or compliance considerations. Experience building or scaling horizontal platforms or cloud‑native applications. You’ve written a PR/FAQ or similar “working backwards” product document. What We’ll Bring A work environment built on teamwork, flexibility, and respect. Professional growth and development programs to help advance your career, including tuition reimbursement. Team Member Vehicle Purchase Discount. Toyota Team Member Lease Vehicle Program (if applicable). Comprehensive health care and wellness plans for your entire family. Toyota 401(k) Savings Plan with a company match, plus an annual retirement contribution from Toyota regardless of your own contributions. Paid holidays and paid time off. Belonging at Toyota Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. #J-18808-Ljbffr Toyota North America