Part-Time Universal Banker (20 Hours), Los Angeles - Wilshire Branch

The Universal Banker is an entry level position responsible for assisting in the execution of sales, products, or service activities in coordination with the customer service team. The overall objective of this role is to foster relationships with customers to build loyalty and help increase sales to individual consumer clients. Responsibilities Assist in basic account opening for existing customers Provide service delivery to internal and external customers to resolve account service issues Execute financial transactions in accordance with bank policies and procedures Refer opportunities to segment partners where appropriate Create sales opportunities from service transactions and resolve customer complaints/issues promptly and effectively Support sales and service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc. Adhere to operational controls, including legal, corporate, and regulatory procedures, to ensure the safety and security of customer and bank assets Appropriately assess risk when making business decisions, demonstrating consideration for the firm's reputation and safeguarding the company's clients and assets by driving compliance with applicable laws, rules, and regulations, and escalating issues with transparency Qualifications 1-3 years of relevant experience Previous retail banking or similar experience required Consistently demonstrates clear and concise written and verbal communication skills Education High school diploma or equivalent Compensation The salary range is $47,510.00 – $61,990.00 for a full-time position and a prorated rate for part‑time hires. The corresponding hourly rate is $22.84 – $29.80. Benefits Medical, dental, and vision coverage 401(k) plan Life, accident, and disability insurance Wellness programs Paid time off packages, including vacation, sick leave, and holidays Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr Citi