Phlebotomist

Responsibilities Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following SOPs. In compliance with SOPs, perform all aspects of the pheresis procedure and plasma collection, including donor set‑up, donor monitoring and donor disconnect. In compliance with SOPs and FDA guidelines, perform venipuncture on donors to begin the pheresis process. Evaluate vein performance of the donor to identify possible problems; make necessary corrections to expedite donation time and ensure product quality and donor safety. Ensure donation process is efficient and make adjustments when necessary to make the process a positive experience for the donor. Educate new donors on the use of therapeutic products made from donated plasma, explaining the screening process, health screening tests, appointment system, donation fees, center policies, proper nutrition and any other pertinent information. Ensure all donor questions are answered timely, accurately and professionally. Maintain alertness to any reaction by donors, assist with reactions or notify appropriate staff. Use a Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. Perform calibrations and verify that maintenance has been performed as outlined in the SOPs; respond to and resolve complex equipment alarms or donor issues. Troubleshoot equipment failures, create incident documentation, and remove and/or replace equipment from service. Monitor donor flow on the donor floor to assure continuous turnover; alert the Group Leader or Supervisor of donor flow issues. Collect arm samples or whole blood samples from donors for testing. Ensure accurate recording of donor data in the electronic donor information management system as outlined in SOPs. Understand policies and procedures associated with hyper‑immune programs at the center if applicable. Maintain a clean, efficient work environment and ensure sufficient operating supplies and forms are available as needed; follow all HSE and OSHA policies and procedures while promoting safety in all actions. Maintain confidentiality of all personnel, donor and center information. May be cross‑trained in other areas to meet the needs of the business. Possess bilingual skills, if required by the organization, to meet the needs of the business. Perform other job‑related duties as assigned. Qualifications High school diploma or equivalent required. Minimum twelve (12) months experience in a medical or health‑care environment preferred or an equivalent combination of education and experience. For Centers located in CA, the following experience is also required: Persons performing automated plasmapheresis procedures must be at a minimum state certified as a Certified Phlebotomy Technician I. Current Registered Nurse by the State of California. Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. Equal Opportunity Employer. CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit CSL Global Privacy Notice for Job Applicants and Candidates. #J-18808-Ljbffr