Clinical Supervisor ImagingMinneola, FL

Imaging Clinical Supervisor

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Schedule: Full-Time Days

Shift: 7am-3:30pm

Location: 1800 N Hancock Road, Minneola, FL 34715

The community you'll be caring for: AdventHealth Minneola

Nestled in the heart of South Lake County and just a short drive to Orlando, Minneola is a picturesque community, boasting stunning landscapes and beautifully maintained parks and trails. Minneola's charm and friendly atmosphere makes this an exceptional destination. This community's appeal continues to grow as exciting new developments are underway near the AdventHealth Minneola campus.

AdventHealth Minneola's 80-bed hospital will bring inpatient care to the growing population of South Lake County. Spanning approximately 204,000 square feet, the hospital will include an emergency department; full-service imaging; five operating suites; endoscopy services; outpatient laboratory; heart catheterization labs; critical care and general medical/surgical rooms. We are proud to be delivering clinical solutions for the mind, body and spirit in the Minneola community.

The role you'll contribute:

The Imaging Clinical Supervisor is responsible for daily operations and outcomes of assigned Imaging area/modality ensuring smooth and efficient flow. Assists with patient workflow, department decision-making and dissemination of information to the rest of the team. Ensures services are provided using professional standards with a strong focus on customer service excellence. Increases level of understanding and educates on new processes as they evolve. Meets with staff, physicians and leadership to ensure service levels are maintained. Adheres to AdventHealth Compliance plans and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you'll bring to the team:

• Performance: Supervises daily operation of assigned area including oversight of staff performance, exam quality, positive patient experience (patient throughput with on-time starts) and all other matters pertaining to patient care in Imaging. Utilizes knowledge of assigned modalities, product lines, equipment and policy and procedures relating to the supervision of Imaging Services. Provides encouragement, education, support and training to motivate staff in meeting departmental and compliance standards. Supports team, answering process questions and addressing employee and patient concerns. With input from modality lead, and as assigned, completes staff performance reviews, job competencies and educational assessments. For areas with onsite Intake/Support Teams, ensures the team is performing accurate scheduling, verification of benefits, pre-authorization and pre-certification of Imaging exams.
• Workflow: Develops staff schedules, coordinates coverage for scheduled days off and call-outs. Assists in departments when busy, relieving staff for lunches/breaks, and performs Imaging exams (for the modality in which they hold a license or specialty examination) when needed. Provides troubleshooting/problem solving and makes decisions for assigned work area. Provides superior customer service to patients, physicians' offices and fellow employees at all times. Informs technologists and patients of any delays striving to ensure on-time start of exams. Utilizes patient service recovery resources when appropriate.
• Financial: Performs time and attendance adjustments, monitors overtime, absenteeism and tardiness. Flexes staffing on a daily basis to meet labor standards. Tracks productivity and holds staff accountable for meeting goals. Orders office/clinical supplies ensuring adequate par levels and reducing controllable expenses to meet budget.
• Communication: Attempts to resolve patient issues delivering excellent customer service before escalating to manager. Provides constructive and instructive feedback to staff in a positive manner. Represents Imaging in mandatory meetings/committees disseminating information to staff as requested by leadership. Regularly meets with staff, physicians and leadership to ensure service levels are maintained.

Qualifications

The expertise and experiences you'll need to succeed:

• Associate in business or healthcare-related field
• 2 years of previous lead, coordinator and/or supervisory experience in a clinical or medical setting
• Current valid state of Florida license as a General Radiographer AND
• ARRT - American Registry of Radiologic Technologists OR (AB) ARDMS or ARRT - Abdomen or (OBGYN) ARDMS or ARRT - Obstetrics and Gynecology
• one additional specialty examination OR CNMT - Certified Nuclear Med Tech

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Radiology/Imaging

Organization: AdventHealth Minneola

Schedule: Full-time

Shift: 1 - Day

Req ID: 25021039

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.