Residential Plumbing Diagnostics Technician

Job Description

Job Description

Residential Plumbing Diagnostics Technician

At WM Henderson, every service call is an opportunity to solve a problem, earn a smile, and make a home safer and more comfortable. Picture your day: you roll out in a well-stocked truck, greet a homeowner, quickly pinpoint a hidden leak, explain options clearly, and deliver a clean, lasting repair. That’s the craft—and the customer care—we celebrate.

For 30+ years, our name has stood for trusted plumbing, heating, and air conditioning service. We’re known for technical excellence, a people-first culture, and investing in our team with training, tools, and career pathways. We believe happy employees create happy customers—and we back that up.

• Up to $40/hour base pay
• Annual earning potential: $80,000 to $130,000+
• Performance-based bonus opportunities
• Up to $5,000 sign-on bonus for qualified candidates
• Company-provided tools, resources, and ongoing support

• Troubleshoot, diagnose, and repair residential plumbing systems—safely and efficiently
• Perform preventative maintenance and thorough home plumbing inspections
• Offer professional recommendations and explain repair vs. replace options
• Educate homeowners so they can make confident decisions
• Deliver clean workmanship and a polished, professional experience

• Full-time, year-round workload with strong customer demand
• Flexible scheduling options, including traditional schedules and 4x10 shifts

• 150+ hours of paid training annually
• Clear advancement paths with a strong promote-from-within culture
• Many of our leaders began as field technicians
• Sponsorship opportunities for Journeyman licensing and NATE certifications
• Tuition reimbursement and scholarship programs

• Medical, Dental, Vision, and Life Insurance
• Flexible Spending Accounts (FSA)
• Short-Term and Long-Term Disability coverage
• Wellness Reimbursement Program
• Employee Assistance Program, including counseling and legal resources
• Paid Time Off and Paid Holidays
• 401(k) with company match
• Employee discounts

• Hands-on experience as a Residential Service Plumber
• Relevant licenses/certifications preferred
• Valid driver’s license with a clean driving record
• Professional appearance, strong work ethic, and clear communication
• Customer-first mindset; self-motivated and team-oriented

• Ability to pass a background check and drug screening

Our application is quick and mobile-friendly. If you want a company that invests in your success and offers real growth, apply today.

Join WM Henderson and elevate your plumbing career.

Field role: You’ll work at customer and job sites rather than a single location. Expect day trips to job sites, with most nights at home, and be based within driving distance of the territory.