Fulfillment Operations Supervisor
$64k - $72kGrove Collaborative
Grove Collaborative is a sustainability-focused consumer products company creating household and personal care essentials that are effective beautifully designed and healthier for people and the planet. We are a certified B Corp plastic-neutral and on a mission to transform the CPG industry for good.
THE ROLE
Grove is looking for a hands-on results-driven Fulfillment Operations Supervisor to join our team and help deliver exceptional experiences to our customers this role youll be responsible for overseeing outbound operations and ensuring the safety performance and engagement of our weekday shift. This shift runs from Monday through Thursday from 6:00am - 4:30pm but flexibility is expected to support the needs of the business.
Youll report to the Senior Manager of Fulfillment Operations and play a critical role in keeping our facility efficient compliant and aligned to Groves high standards of service.
WHAT YOULL GET TO DO
- Lead daily operations for outbound fulfillment during assigned shift
- Ensure safe accurate and timely order fulfillment aligned with performance targets and KPIs
- Supervise and motivate a team of 100 associates driving productivity and quality while maintaining high morale
- Support employee development training and coachingincluding recognition performance feedback and corrective actions
- Implement continuous improvement initiatives across workflows safety and warehouse systems
- Partner cross-functionally with HR Safety Facilities and other department leaders to support shift execution
- Track and report production metrics offering data-driven recommendations to improve processes
- Manage labor tracking including reviewing timecards and attendance reports for accuracy
- Oversee the employee lifecycle on your team including interviewing onboarding and offboarding associates
- Ensure compliance with Groves safety protocols and operational policies
- Provide structured shift pass-downs and maintain documentation of hand-offs and incident reporting
ABOUT YOU
- 35 years of leadership experience in fulfillment distribution or logistics with proven success managing large teams (100)
- A team-first hands-on leadership style with high integrity and accountability
- Proven success managing competing priorities and navigating change
- Strong organizational skills and attention to detail
- Strong command of warehouse systems (e.g. WMS such as Manhattan HighJump) and comfort with Microsoft Office Suite
- Working knowledge of LEAN Kaizen or similar continuous improvement methodologies
- Clear professional written and verbal communication skills
- Bachelors degree in Operations Supply Chain Engineering or related field preferred
Drug Screening and Background Check Notice: You will play a key role in ensuring Grove maintains a safe healthy and productive work environment. As a result any job offer for this role is conditional on successfully passing a drug test and a background screen before your start date. Additionally you will be subject to random drug tests during your employment.
WHATS IN IT FOR YOU
- Competitive benefits - medical vision dental
- Equity - shared success is core to our mission
- Flexible Paid Time Off - we care most about results
- Free VIP membership and 25% employee discount
- Working for a company that believes that a small group of people can change the world for the better by creating products and funding initiatives that help the planet!
COMPENSATION
$. In addition to the base salary this role is eligible for an annual incentive target (bonus) and equity.
MORE ABOUT GROVE
Grove Collaborative Holdings Inc. (NYSE: GROV) is the one-stop online destination for everyday essentials that create a healthier home and planet. Explore thousands of thoughtfully vetted products for every room and everyone in your home including household cleaning personal care health and wellness laundry clean beauty kitchen pantry kids baby pet care and beyond. Everything Grove sells meets a higher standard from health to sustainability and performance so you get a great value without compromising your values. As a B Corp and Public Benefit Corporation Grove goes beyond selling products: every order is carbon neutral supports plastic waste cleanup initiatives and lets you see and track the positive impact of your choices. Shopping with purpose starts at .
Were building a diverse and inclusive work environment where we learn from each other. We welcome people of diverse backgrounds experiences abilities and perspectives. We are an equal opportunity employer. If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to .
For information on our privacy policy visit this link on our website.
MORE ABOUT GROVE
Grove Collaborative Holdings Inc. (NYSE: GROV) is the one-stop online destination for everyday essentials that create a healthier home and planet. Explore thousands of thoughtfully vetted products for every room and everyone in your home including household cleaning personal care health and wellness laundry clean beauty kitchen pantry kids baby pet care and beyond. Everything Grove sells meets a higher standard from health to sustainability and performance so you get a great value without compromising your values. As a B Corp and Public Benefit Corporation Grove goes beyond selling products: every order is carbon neutral supports plastic waste cleanup initiatives and lets you see and track the positive impact of your choices. Shopping with purpose starts at .
Were building a diverse and inclusive work environment where we learn from each other. We welcome people of diverse backgrounds experiences abilities and perspectives. We are an equal opportunity employer. If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to .
For information on our privacy policy visit this linkon our website.
Required Experience:
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