Procedure Editor - Senior Associate

Job Description

Join our collaborative Procedures Team and help shape the quality and accessibility of our Control Banking documentation. You’ll partner with business owners and control managers to deliver clear, compliant, and user-friendly procedures that support our clients and teams. If you’re passionate about process improvement and effective communication, we want you on our team.

As an Associate Project Manager – Senior Procedure Editor in the Commercial Bank Procedures Team, you play a key role in managing and enhancing our online procedure libraries. You will ensure our documentation is accurate, consistent, and compliant, while fostering strong partnerships with business stakeholders. Your work will help drive operational excellence and support regulatory requirements across the organization.

Job Responsibilities

• Manage and prioritize a dynamic queue of business-as-usual (BAU) change requests, ensuring timely and high-quality updates to published documents.
• Lead the annual attestation and review process for assigned documents, coordinating stakeholder collaboration and maintaining audit readiness.
• Apply established templates and style guidelines to ensure consistency and clarity across all documentation.
• Convert procedures to active voice, incorporate numbered lists and if-then tables, and optimize documents for searchability.
• Analyze and recommend procedural changes, identify process gaps, and suggest improvements.
• Secure approvals and finalize documents for publication, ensuring compliance with internal and external standards.
• Conduct quality assurance checks and peer reviews to support risk management and regulatory compliance.
• Support document posting and update generation using publishing and document management systems.
• Facilitate clear and timely communications regarding procedural changes, including drafting communications and preparing presentations.
• Organize and lead monthly meetings with business partners and control managers to discuss trends, metrics, and process improvements.
• Contribute to the creation and expansion of new document libraries, ensuring robust organization and accessibility.
  
   

Required Qualifications, Capabilities, and Skills

• 5+ years of procedure writing/editing experience, including reformatting detailed procedural documents.
• Bachelor’s degree or equivalent work experience in financial services and procedure writing/editing.
• Strong project management skills, with experience overseeing annual review schedules and managing multiple projects.
• Proven client relations and presentation skills, including facilitating meetings and supporting procedural communications.
• In-depth knowledge of financial services operations, regulatory, and compliance environments.
• Advanced editing skills, including converting procedures to active voice, using numbered lists and if-then tables, and applying external style guides.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio), SharePoint, and publishing/document management systems.
  
   

Preferred Qualifications, Capabilities, and Skills

• Experience conducting quality assurance checks, peer reviews, and compliance checklists.
• Ability to analyze, recommend, and document procedures, identify process gaps, and suggest alternative documentation methods.
• Strong facilitation skills and ability to work with diverse, global teams.
• Meticulous attention to detail, strong organizational and time management skills, and adaptability to changing business needs.
• Positive team player with enthusiasm and a sense of urgency.
• LLM proficiency.

 

**To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).**

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.