Food & Beverage FOH Supervisor

OVERVIEW The FOH Supervisor supports the front‑of‑house management team, collaborating with the assistant general manager and general manager. This inspiring leader maintains a strong in‑service floor presence, builds guest relationships, and optimizes restaurant functionality. They emphasize accountability to service and hospitality standards, uphold company culture, assist in developing training materials, and ensure adherence to company steps of service. RESPONSIBILITIES Leads team members through effective and efficient operational execution, including shift tasks and routines as well as proper facilities upkeep Contributes to daily logs and communication mechanisms for the restaurant Ensures labor and controllable costs stay consistently within guidelines set by the company Daily cash management, reconciliation, and audits Assists with beverage inventory Maintains thorough knowledge of food and beverage menus and ensures product consistency through ongoing training of bar staff on batches, syrups, and other beverage related products Supports all venue‑level change management activities, ensuring effective and accurate communication of new product, service, and operational information Continuously seeks to connect with guests, cultivate relationships, and create regulars Listens to guest and staff needs and expectations by being approachable and positive, with an energetic attitude Exhibits proactive, quick reaction and decisive leadership with grace and maturity Ensures guest safety within the venue, continuously monitoring and addressing any foreseeable risks to guests’ health and welfare, as well as food safety, ensuring adherence to all food‑safe processes and standards Other duties, as assigned POSITION REQUIREMENTS Previous experience in the hospitality industry Excellent verbal and written communication skills with strong attention to detail High integrity and professionalism with a positive, joyful, upbeat and energetic attitude – leading by example High School education or equivalent Understands, utilizes and embraces new technology and its implementation into our operation Ability to work a flexible schedule based on business needs, including days, nights, weekends, holidays and emergency responsiveness as required Able to work ten‑hour plus shifts, stand, sit, squat or walk for extended periods, walk up and down stairs, and read Able to grasp, reach overhead, push, lift and carry up to 50 pounds Can work well under pressure in a fast‑paced, ever‑changing work environment OTHER DESIRABLE SKILLS & EXPERIENCE 3+ years’ experience working in a high‑volume, hospitality‑oriented food & beverage business Relevant education such as a B.S. in Hospitality Management or related degree ServSafe, Allergen and ChokeSaver certifications YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU… Like to laugh, would be described as a "low maintenance, low drama" person, and have a tendency to have a bit of fun while you work Have a high tolerance for ambiguity, enjoy working fast, and are excited to learn on the job Are just a little bit obsessive about getting the details right the first time Have a high energy personality, typically smiling, and like to "get it done now" Level99 is an E‑Verify employer. #J-18808-Ljbffr