Security and Shelter Access Coordinator

Job Details Location: Reading Road – Cincinnati, OH 45237 Position Type: Full Time Education Level: 2 Year Degree Salary Range: $20.00 – $21.25 hourly Travel Percentage: None Job Shift: Any Job Category: Human Resources Why This Role Matters This isn’t about sitting behind a desk. It’s about helping create a space where people feel safe, respected, and supported during some of the most challenging times in their lives. Benefits Paid Time Off, holidays, and sick leave so you can recharge when you need it Major medical, dental, and vision coverage for you and your family A 401(k) to help you plan for the future Company‑paid life insurance for added peace of mind Short‑term and long‑term disability coverage to protect your income Employee Assistant Program to assist with life’s curveballs thrown your way What You Bring Observant, noticing what others miss Communicates clearly and confidently Can de‑escalate situations without escalating them Treats everyone with dignity and respect Balances being welcoming and firm when needed Bonus Points For Experience in security, reception, or customer‑facing roles Knowledge in de‑escalation practices Experience working with vulnerable populations What You’ll Actually Do Be the go‑to contact for residents, visitors, donors, and staff Keep the building secure while making people feel welcome Control access points and ensure only authorized individuals enter Monitor activity across the facility and respond to concerns Use cameras and alerts to stay one step ahead of issues Step in to de‑escalate high‑stress situations calmly and respectfully Handle front‑desk duties like calls, logs, and documentation Support donation intake and day‑to‑day shelter operations The Basics Full‑time | 40 hours/week Monday – Friday 2nd Shift High school diploma required (Associate’s preferred) Valid driver’s license Ability to pass background check and screening #J-18808-Ljbffr Bethany House Services