Onsite Endoscopic Specialist

Onsite Endoscopic Specialist Chattanooga, Tennessee, United States About the job Onsite Endoscopic Specialist Summary Responsibilities Key responsibilities will include, but may not be limited to: Face-to-face client support, including Operating Room, Sterile Processing Department, and Biomed Daily maintenance and management of the clients KARL STORZ devices Maintain the instrument sets so they are always in excellent working order and ready for use; keep repairs and replacement equipment expenses within a predetermined budget for the account; preventative maintenance on all KARL STORZ devices; troubleshoot video and instrument issues in the Operating Room; inspection of the instruments and documentation of their functionality Training and education of KARL STORZ devices and/or services for the Operating Room and supporting departments Identifying process improvement opportunities and designing workflows to improve efficiencies and reduce repair costs Tasks will vary depending on the agreement with the account and will generally include: KARL STORZ video tower/system set-up and support; Inspection, repair, troubleshooting, and replacement of KARL STORZ devices; Monitoring, reporting, and facilitating repair/ exchange transactions; Transporting, cleaning/sterilization, and packaging of KARL STORZ instruments after use. Requirements For the Onsite Endoscopic Specialist roles, please focus on candidates with the following experience: Endoscopy / surgical medical device experience Experience supporting Operating Rooms (OR) and Sterile Processing (SPD) Hands-on experience with endoscopic instruments and video equipment Troubleshooting, repair, inspection, and maintenance of medical/surgical equipment Experience with KARL STORZ equipment is highly preferred Knowledge of cleaning, sterilization, and handling of surgical instruments Strong customer-facing and communication skills Ability to train OR/SPD staff on equipment and processes Ideal profiles: Endoscopy Technician, Surgical Equipment Specialist, Biomedical Equipment Technician, Medical Device Field Service Technician, or similar healthcare equipment roles.