Appraisal Assistant

Clerical And Customer Service Position

This position is responsible for performing clerical and customer service duties in support of department operations.

Responsibilities include:

• Answers telephone and greets visitors; provides information and assistance; transfers to appropriate personnel.
• Processes homestead exemptions.
• Assists in processing tax returns.
• Performs general office duties as assigned, including data entry of field work.
• Maintains files and records.
• Performs related duties.

Minimum Qualifications:

• Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
• One to two years of related experience.

Knowledge & Skills:

• Knowledge of modern office practices and procedures.
• Knowledge of real estate instruments.
• Knowledge of customer service principles and practices.
• Skill in performing basic mathematical calculations.
• Skill in reading and interpreting maps.
• Skill in operating office equipment such as a computer, typewriter, and copier.
• Skill in maintaining files.
• Skill in oral and written communication.
• Skill in interpersonal relations.

Physical Requirements:

• The work is typically performed outside intermittently sitting, standing or stooping. The employee occasionally lifts light objects.
• The work is typically performed in an office.