Transportation Coordinator

About the Job

About Williams-Sonoma, Inc. - Transportation Division - Memphis, TN

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams' single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams - Sonoma, Pottery Barn and West Elm.

Our Transportation team plays a critical role in connecting our global supply chain network and supporting the movement of product across ocean, parcel, domestic, intermodal, rail, and first-mile freight operations. This team helps ensure goods move efficiently, safely, and reliably to support our retail, e-commerce, and customer delivery channels.

As the business continues to grow, Transportation remains focused on operational excellence, technology, analytics, carrier partnerships, and continuous improvement. The work is fast-paced, highly collaborative, and essential to delivering a strong customer experience.

If you have a background in transportation, logistics, supply chain operations, carrier management, analytics, or process improvement, our Transportation organization offers the opportunity to make a meaningful impact, build new skills, and grow your career within a complex and evolving global supply chain.

Williams-Sonoma, Inc Supply Chain Overview

By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization.

• Over 4,000 Full-Time Associates across the Supply Chain.
• 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
  • Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
• Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi.
  • Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture.
• Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN.
• 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey.

This position is responsible for supporting our distribution centers through transportation planning for our furniture and inbound networks. This position requires excellent multi-tasking and organizational skills as well as a proactive attitude.

The Transportation Coordinator position is located in Memphis, TN.

You'll be excited about this opportunity because you will:

• Ability to follow a load plan and assign carriers per a routing guide.
• Time management across emails, load planning, metrics updating and communication with carriers, DCs and hubs.
• Track loads from pickup to delivery.
• Maintain trailer pools for carriers and DCs.
• Troubleshoot and diagnose in transit issues for all loads from DC.
• Answer emails in a timely manner and be able to organize solutions based on urgency of emails.
• Active participation in conference calls with WSI corporate partners, freight carriers, warehouses, final mile hubs & stores.
• Ability to run and update reports as needed within various applications.
• Extract data to create reports and distribute to both internal and external business partners.
• Ability to operate and change between multiple DCs as need and work from multiple interfaces.

Check out some of the required qualifications we are looking for in amazing candidates:

• High School Diploma or Equivalent.
• At least 6 months - 1 year of experience in logistics or supply chain industry.
• At least 1 year of proficient experience in MS Excel and Outlook.
• Excellent verbal and written communication skills, including telephone etiquette.
• Possess the ability to work well with others and support team goals.
• Maintain flexibility and accept other duties as assigned while conducting business in a professional manner at all times.
• Ability to work extended hours when necessary.

Review these physical requirements, as they play a major part in this role:

• Must be able to walk, stand, bend, and climb stairs/ladder.
• Able to sit for long period of time.
• Able to use computer for an extended period of time.
• Repetitive movement with hand and fingers to operate a computer, phone, and keyboard.

Our company benefits are second to none in the industry:

• Generous discount on all Williams-Sonoma, Inc. brand products.
• 401(k) plan and other investment opportunities.
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations).
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance.
• For more information on our benefits offerings, please visit MyWSIBenefits.com.
• To learn more about our Supply Chain culture and regional associate events, please visit: (Login credentials may be required).

EOE