Process Improvement Manager

About Us

Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.

About the Company

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Role Summary

For more than 40 years, GC Packaging (the "Company") has been an innovator in the card manufacturing industry. We offer our clients a comprehensive mix of special effects finishing, collating, and packaging techniques to make even the most challenging of projects come to life.

Reporting to the Operations Leader, the Process Improvement Manager will be responsible for delivering improvement in safety, quality, cost and customer service across manufacturing and distribution operations. This role is expected to learn and understand the trading card manufacturing process and get involved with day-to-day operations at the facility.

Key Responsibilities

• Develop process documentation and standard work procedures.
• Support process and value stream mapping activities.
• Identify and lead process improvement activities across manufacturing and distribution operations.
• Define labor and cost standards for various processes.
• Investigate new technologies & equipment to improve process efficiency.
• Work with the production and maintenance teams to commission new equipment.
• Lead root cause analysis and problem-solving sessions to address issues related to safety, quality and delivery.
• Support training of hourly and salary team members.
• Track performance to KPIs and report on variances.
• Execute other tasks in support of facility operations.

Qualifications

• Bachelors degree in Engineering, Operations Management or other relevant field 
• Bilingual, fluent in English and Spanish 
• Lean/Six Sigma certification
• 2+ years of work experience in manufacturing

Job Knowledge, Skills and Abilities:

• Knowledge of CI systems and methodologies including TPM, Lean, Six Sigma
• Strong Excel ability.
• Strong communication and interpersonal skills, ability to present ideas to a diverse audience from hourly workforce to executive leadership
• Demonstrated ability to lead teams, manage cross-functional projects
• Knowledge of EHS, quality, manufacturing, warehousing and distribution
• Demonstrated ability to analyze and solve complex problems

Physical Demands:

• Work is performed in an administrative office setting.
• Must be flexible and available to work extended hours when necessary.
• Prolonged periods sitting at a desk and working on a computer.

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