Warehouse Supervisor

GA Ops Warehouse Supervisor

Joining King's Hawaiian makes you part of our `ohana (family). We are a family-owned business for over seventy years, respecting our roots while thinking about our future as we continue to grow and care for our customers and the communities we serve. Our `ohana members build an environment of inclusivity as they freely collaborate, pursue learning through curiosity, and explore innovation as critical thinkers. Beyond that, we are also passionate about supporting the long-term health and well-being of our employees and their families. If you're excited to rise with our team, come and join our `ohana!

At King's Hawaiian, we believe great execution begins with strong frontline leadership. The GA Ops Warehouse Supervisor plays a critical role in leading the people, shifts, and daily operating rhythms that keep materials moving safely, accurately, and on time. Reporting directly to the Warehouse Leader, this Supervisor leads warehouse associates and shift teams responsible for executing day-to-day warehouse operations, including receiving, put-away, replenishment, staging, shipping, inventory movements, and SAP transaction discipline. This role delivers the daily results that support the Warehouse Leader's overall responsibility for safety, service, accuracy, cost, and operational performance. As a hands-on leader, the Warehouse Supervisor balances people leadership, floor presence, process discipline, and problem-solving to ensure each shift meets expectations while living out the King's Hawaiian values. The Warehouse Supervisor is the daily driver of warehouse execution. This leader turns the Warehouse Leader's strategy and expectations into action on the floor by aligning people, priorities, systems, and standards each shift. Together, as One Ohana, this role helps ensure our warehouse team delivers safe, accurate, reliable, and customer-focused results every day.

Primary Responsibilities

• Provide direct leadership, coaching, and accountability for warehouse associates assigned to the shift.
• Set clear expectations for safety, quality, productivity, inventory accuracy, and customer service each day.
• Create a positive, respectful, and team-oriented work environment that reflects the King's Hawaiian values.
• Lead the daily execution of receiving, storage, replenishment, staging, shipping, and material movement activities.
• Ensure work is completed safely, accurately, and on schedule to support production and customer requirements.
• Coordinate shift priorities with Production, Planning, Quality, Maintenance, and other support teams.
• Maintain strong floor presence to remove obstacles, resolve issues, and keep the team focused on the plan.
• Ensure all warehouse transactions are completed accurately and timely in SAP, including receipts, transfers, staging, and shipments.
• Support inventory accuracy through cycle count execution, variance research, reconciliation, and disciplined material handling practices.
• Reinforce FIFO/FEFO, traceability, lot control, and storage-location discipline across the shift.
• Escalate system, inventory, or material-flow issues quickly to the Warehouse Leader with recommended actions.
• Lead the shift with a safety-first mindset and ensure compliance with OSHA, GMP, AIB, food safety, sanitation, and site requirements.
• Conduct safety observations, reinforce safe equipment operation, and address unsafe behaviors or conditions immediately.
• Ensure warehouse areas are maintained to 5S, housekeeping, and food safety expectations.
• Support incident investigations, corrective actions, audits, and compliance documentation as needed.
• Train, coach, and develop associates on warehouse standards, SAP processes, equipment operation, and performance expectations.
• Support onboarding, certification, cross-training, and skills progression for warehouse team members.
• Address attendance, performance, and behavioral issues promptly and consistently in partnership with the Warehouse Leader and HR.
• Recognize strong performance and encourage ownership, teamwork, and continuous improvement.
• Monitor shift performance against key metrics for safety, service, productivity, labor efficiency, inventory accuracy, and cost.
• Use daily management routines, huddles, and performance reviews to communicate priorities and results.
• Identify waste, workflow constraints, and recurring issues, then support practical solutions that improve reliability and efficiency.
• Partner with the Warehouse Leader to implement standard work, process improvements, and corrective actions.
• Periodically work off shift schedules to support site and warehouse activities (End of Year Inventories, Site Audits, etc.).

Qualifications & Experience

• High school diploma or GED required; associate or bachelor's degree in supply chain, operations, business, or related field preferred.
• Minimum of 35 years of warehouse, logistics, inventory, or manufacturing experience, with prior leadership or supervisory experience preferred.
• Experience leading hourly teams in a fast-paced, multi-shift manufacturing or distribution environment.
• Working knowledge of warehouse processes, inventory control, shipping and receiving, forklift operation, and material handling standards.
• SAP or warehouse management system experience strongly preferred.
• Strong communication, problem-solving, planning, and follow-up skills.
• Bilingual English/Spanish preferred.
• Values-driven leader who demonstrates accountability, humility, teamwork, and care for people.

Additional Qualifications (Job Skills, Abilities, Knowledge)

• Working knowledge of SAP S/4HANA or similar warehouse management systems
• Proficient understanding of warehouse safety, GMP, food safety, FIFO/FEFO, and traceability requirements
• Ability to lead daily shift huddles, assign work, manage priorities, and follow up on execution
• Proficient with Microsoft Excel, Outlook, Teams, and basic performance reporting tools
• Strong verbal and written communication skills with the ability to communicate effectively across shifts and departments

Physical Demands

The employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to climb, balance, taste, or smell. Must regularly lift and/or move up to 10 - 25 pounds, and occasionally more than 50 pounds with assistance from co-workers and/or mechanic devices. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. Occasional exposure to wet and/or humid conditions. The employee may be handling items that are hot or working near active production areas and material-handling equipment. The noise level is usually moderate. Must be available to work overtime, nights, weekends, and Holidays.

King's Hawaiian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our ohana.