Cyber Practice Account Manager

Cyber Practice Account Manager

Patriot Growth Insurance Services

Media, PA

Hybrid

Full-Time

Why This Role Matters

Join Patriot's Cyber Practice and play a pivotal role in helping broker partners navigate one of the fastest-evolving areas of commercial insurance. As an Account Manager, you'll support the placement and servicing of cyber insurance programs while providing expert guidance, responsive service, and coverage solutions that help clients manage emerging risks. This role partners closely with internal broker teams, carriers, underwriters, and account support professionals to manage both new and renewal business. You'll contribute to business growth by ensuring efficient placement processes, maintaining strong carrier relationships, and delivering exceptional service throughout the policy lifecycle.

How You'll Make an Impact

• Manage new and renewal cyber insurance submissions from initial review through market placement, helping broker partners secure competitive and effective coverage solutions.
• Serve as a trusted resource to internal brokers by providing guidance on cyber insurance products, market conditions, and coverage considerations.
• Prepare accurate client proposals, coverage comparisons, and placement documentation while ensuring compliance with applicable surplus lines and state regulations.
• Utilize the Patriot Digital Trading Marketplace and other agency systems to efficiently market, quote, and place cyber business.
• Coordinate with carriers, underwriters, and internal stakeholders to resolve service issues, secure quotations, and deliver timely policy placements.
• Review policies, endorsements, audits, and billing activity to ensure accuracy and maintain account integrity.
• Support the development of junior team members by delegating work, reviewing deliverables, and providing coaching and guidance.
• Contribute to business development efforts by participating in client and carrier meetings and helping strengthen key professional relationships.

Who You Are

• Detail-oriented and highly organized, with the ability to manage multiple priorities in a fast-paced environment.
• Client-focused and committed to delivering a consistently high level of service.
• Collaborative and relationship-driven, with the ability to work effectively across teams and external partners.
• Solutions-oriented and proactive when addressing challenges or navigating complex placement situations.
• Comfortable analyzing coverage details and explaining insurance concepts clearly and confidently.
• Accountable, responsive, and capable of managing work independently while contributing to team success.
• Invested in continuous professional development and staying current on evolving cyber risk trends.

What You Bring

Day One:

• Active Property & Casualty insurance license.
• Three to five or more years of commercial insurance experience.
• Strong understanding of commercial insurance coverages, policy structures, and underwriting processes.
• Experience managing client accounts, submissions, renewals, and policy servicing activities.
• Proficiency with agency management systems such as AMS360, Applied EPIC, or similar platforms.
• Strong working knowledge of Microsoft Office applications.
• Excellent communication and relationship management skills.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Authorization to work in the United States without current or future sponsorship.

Valuable Additions:

• Experience in cyber liability, professional liability, E&O, technology, or other specialty lines.
• Experience working within a wholesale brokerage, intermediary, or specialty insurance environment.
• Knowledge of surplus lines requirements and multi-state compliance considerations.
• Experience utilizing digital trading or marketplace placement platforms.
• Bachelor's degree in Business or a related field.
• Previous experience mentoring, training, or reviewing the work of junior team members.
• Established carrier and underwriting relationships within specialty insurance markets.

Real Benefits for Real Life

At Patriot, great benefits mean more than coverage; they mean being there through every stage of life: your health, your family, your financial future, or simply time to recharge. Whether you're working or not, life doesn't stop. Neither should your benefits.

Highlights Include:

• Multiple medical plan options, with preventive care covered at 100%
• Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions
• Employer-paid short-term and long-term disability coverage
• Paid parental leave
• Personalized PTO that lets you take time away when you need it, without traditional accruals, plus separate sick leave
• Competitive 401(k) company match to help you build your financial future
• Comprehensive dental and vision coverage
• Employee Assistance Program with confidential mental health, legal, financial, and work-life support

About Patriot Growth Insurance Services

At Patriot, we build our teams around a simple idea: people do their best work when they feel supported as whole people, not just managed as employees. We're invested in your growth, not just your output, and we back that up with a competitive salary and a comprehensive health and welfare program that extends to your family and domestic partners too, because who you're building a life with matters to us as much as the work you do. Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. We're currently ranked the 25th-largest broker in the U.S. by Business Insurance and were named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations across more than 45 states, our collaborative model gives every person and every agency the resources and support they need to grow, while each agency keeps its own identity, culture, and way of doing business. That growth has never been about numbers alone, it's about the people behind them. Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at Pay Range: Posted below* *Any job offer is based upon a salary analysis to comply with applicable state pay transparency laws, considering relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Roles may also be eligible for a supplemental compensation, such as performance-based bonus, commission, or equity. Specific eligibility will be discussed with Talent Acquisition team. Patriot Growth Insurance Services offers a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) with company match; personalized time off and company paid holidays.

Pay Range

$84,000 - $104,000 USD

Patriot Growth Insurance Services