General Manager

Join Trulieve – Where Passion Meets Purpose If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized on TIME's America's Best Companies 2026 List , an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction. If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way. To learn more about Trulieve and our mission, please visit Remote Work Available: No Job Title: General Manager Department: Retail Reports To: Area Manager FLSA Status: Regular-Exempt Benefits Includes opportunities for monthly bonuses 401(k) plan a comprehensive benefits package Role Summary TheGeneralManager willbe responsible forleadership and supervision of store personnel, inventorytracking and management, achieving key performancemetricsand ensuringtheefficientdailyoperations of the store.This roleis responsible forensuringregulatory compliancewhile deliveringexceptionalcustomer experience. Key Duties and Responsibilities Plan and implement strategies to driveservice standards and positive sales results Maintainbrand standardsin visual merchandising Ensure consistentregulatory compliancewith all state specificregulations Review, communicate and ensure compliance withall company SOPsand assure that any changes are communicated to employees Evaluateemployeeperformanceandidentifyhiringandtrainingneeds Provide coaching, training, and developmentto the team that is focused on company service standards and accountability to meetspecific objectives Monitorandmaintainstoreinventory Responsible for handling and resolving patient issues and escalations Maintain professional working relationships with business partners Schedule effectively within laborbudget to meet the needs of the business Maintain strictconfidentialityandcompliance Perform other tasks that have been assigned by management Skills and Qualifications Bachelor’sdegreepreferred,fouryearsrelatedexperienceand/ortraining orequivalentcombinationofeducationandexperience Priormanagementexperience,preferably inretailand/orcustomerserviceareais aplus Musthavepriorcashhandlingexperience Mustpossesstheabilitytotrain,developandevaluateateam of40+employees Strong interpersonal skillsand professionalism to communicate with all levels of management and staff; abilityto upholda strictlevelof confidentialityand discretion Able to communicate in conversational Englishtowork effectively with customers and team members,operateelectronicequipment(computer,scanner, printer,etc.),comprehendsafetyprocedures,andutilizetelecommunicationdevices Provenabilitytoanalyzedataanddrawappropriateconclusionstoinformpolicies andprocedures Abilitytointeract with customers and team members respectfully and politely Additional Minimum Qualifications Mustpossessavaliddriver’slicenseand passaMVRbackground check (delivery locations only) Mustbeabletopassalevel1andlevel2backgroundcheck Mustbeatleast21yearsof age Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies Must be able to relate to and work withpatrons of different ages, abilities, and patrons that at times are experiencing emotional distress, or displaying a hostile attitude Physical Requirements While performing the duties of this job, the employee is: Constantly required to move/traverse throughout entire facility, includingtightspaces Accurately communicate and exchange sensitive information and ideas with others, including members of the public;observe/inspect details at varying ranges;operatecomputing devices Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50lbs; lift/carry/position objects up to 50lbs.; ascend/descend stool/ladder/steps; positionself and/orobjects at floor level (e.g., crouch, stoop, kneel, crawl) Must have visual and auditory acuity with or without aids to perform all functions of the position Occasionally required to remain in a seated position Work Schedule 45+hours weeklywithflexiblehoursdependingonstoreneeds.Mustbeavailabletoworkevenings,weekends,andholidays. Equal Opportunity Employer Trulieve Supports a Drug Free Workplace Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position. Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr