Automotive Parts Counter - 2959

Job Description

BRAM Auto Group is one of the largest family-owned businesses in the Tri-State area serving customers in New York and New Jersey for over 50 years. BRAM is a premier automotive management group- we own and operate 13 innovative Dealership Locations representing Lexus, Ineos Grenadier, Honda, Toyota, and Hyundai Brands.

BRAM is looking for talented, detail oriented and dedicated professionals to join our team and ensure the bright future of our franchise. If you are personable, energetic and of high integrity, this is a fantastic opportunity to take the next step in your automotive career.

What you will be doing:

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
• Use your parts knowledge to assist other team members answer questions for customers
• Providing outstanding customer care and interactions with everyone who comes into our Store!
• Bring customer focus and high energy to our fast-paced stores
• Welcome retail customers into our retail stores and engage to provide a positive consumer experience
• Use technology (computer), telephone, and Web-Based Catalog System.
• Provide parts pricing and availability to our customers.
• Make accurate selections of parts needed for customer demand.
• Follow management requests and instructions.
  This is the right opportunity for you if you:

• Have Leadership Potential and is Detailed-Oriented
• Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
• Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year
• You are willing to learn all things automotive if you don’t have the background in automotive parts.
• Want to join a team where you can learn and grow your career – the opportunities are endless!

**PAY DEPENDING ON EXPERIENCE LEVEL

What you’ll need:

• Valid Driver’s License and Clean Driving History.
• Previous Parts Experience at a dealership is a plus, but willing to train the right candidate.
• Previous wholesale experience with Honda parts preferred
• High School Diploma or GED. Technical or Trade school courses or degree
• Excellent verbal and written communication skills
• Great listening skills and empathy for customers
• Ability to adapt and maintain composure under certain circumstances.
• Bring solutions and problem-solving skills
• Strong work ethic and reliability
• Work in a team environment and collaborate with others

And if you have this, even better:

• ASE Certifications
• Experience in a parts store, auction, retail store, auto body/collision.
• Knowledge of Dealership Management System, CDK a plus.
• Entirely customer-centric (external/internal)

What’s in it for you:

• Awesome people and brand
• Competitive Pay
• Paid sick time and vacation
• Health, Vision & Dental benefits along with 401K plan
• High Employee discount and sister’s store discount
• A Culture of promoting from within using your creativity and finding solutions.
• Great training, and ongoing development with support from multiple leaders/your team