Graduate Medical Education Program Coordinator

Program Coordinator I (PCI)

The Program Coordinator I (PCI) is responsible for day-to-day administration of the Gastroenterology and other Internal Medicine-based Fellowships and assists with the day-to-day administration of the Internal Medicine Residency Program. The PCI assists the Program Director (PD) and Administrative Manager-GME in developing and maintaining the educational quality of the training program and ensuring compliance with ACGME accreditation standards and other regulatory requirements.

The PCI functions as a liaison between the Fellowship Program Director, fellows, GME Office, participating sites, and other departments. PCIs should be knowledgeable about compliance and regulatory requirements at the various training sites in which their residents/fellows rotate.

Essential Duties and Responsibilities

• Coordinates educational activities (e.g., didactic conference schedule, Grand Rounds, etc.) that support the Fellowship Program's curriculum and adhere to ACGME requirements.
• Provides guidance to residents/fellows on program and GME policies, and non-clinical aspects of the program.
• Coordinates creation, dissemination and monitoring of annual Fellowship rotation, clinic and call schedules; updates schedules periodically to maintain accuracy.
• Assists with same for the IM Residency Coordinates creation, dissemination and monitoring of resident/fellow, faculty, and program evaluations.
• Coordinates and/or supports accreditation activities - ACGME Site Visits, Internal Reviews, annual program reviews, etc. as needed.
• Manages Fellowship duty hour reports and supports reporting compliance; assists with same for the IM Residency.
• Assists in supporting compliance to GME policies and procedures and related departmental policies.
• Coordinates fellow recruitment and selection process and assists with same for the IM Residency.
• Assists the PD and faculty in planning, developing, and implementing residency/fellowship program quality improvement activities

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Education & Experience

Bachelor's Degree Preferred

Experience working in a Graduate Medical Education environment preferred.

Certification/Licensure

TAGME Certification Preferred

Additional Requirements Passing the Driver's License Check and/or Credit Check (for those positions requiring).

Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check.

Must be able to follow written/oral instructions.

Other Skills and Abilities

This job requires great attention to detail and the ability to multi-task.

Work Environment

The noise level in the work environment is usually quiet.

Occupational Exposure: Category C - No partners in the specified job classification have occupational exposure.

Information Access

Partner may access patient care information, financial data, human resource data and strategic and planning data needed to perform their job duties as directed by the director.

Level of Supervision

Responsibilities include interviewing residents/fellows; addressing complaints and resolving problems; employee adherence to annual education and certification requirements.

Pay Range:

$45,760.00 - $73,216.00

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

• Medical, Dental, Vision
• Life & Disability Insurance
• FSA/HSA Options
• Generous, accruing paid time off
• Paid Parental and caregiver leave
• Career advancement and educational opportunities
• Tuition and certification reimbursement
• Certification Reimbursement
• Well-being Programs
• Employee Discounts
• On-Demand Pay
• Financial Education
• Annual recognition/awards events
• Partner appreciation days
• Family entertainment/attractions discount
• Community service/improvement opportunities

At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated care across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

• #1 in the nation on AARP's Best Employers for Workers Over 50
• One of Working Mother magazine's 100 Best Companies for Working Mothers
• A Top 50 Company and Top 10 Nonprofit for Executive Women