Registered Nurse

Clinical Operations Manager

At the highest level, must have an enthusiastic, entrepreneurial, and committed effort to perform their job in an ethical and proper manner. This role will be responsible for overseeing daily clinical operations, coordinating with healthcare leadership, and ensuring the delivery of high-quality patient care. Responsibilities include performing physical assessments, conducting diagnostic screenings, administering treatments, managing medical records, and responding to on-site emergencies. The role also involves supervising support staff, maintaining infection control standards, and addressing operational challenges to ensure efficient and safe healthcare delivery in a fast-paced environment.

Essential Functions

• Oversee daily site operations to ensure adequate staffing, supplies, and equipment are consistently available.
• Serve as the primary liaison between the site, CDR Health, and the medical leadership team.
• Identify and resolve operational issues such as parking logistics, surge capacity, and staffing shortages.
• Maintain quality assurance by training staff and monitoring the effectiveness of site testing procedures.
• Provide break relief for clinical staff and assist with specimen collection as needed (PRN).
• Supervise CNAs and LPNs to ensure high standards of care and smooth workflow in the medical unit.
• Educate patients on their medical conditions, medications, and treatment plans in a clear, compassionate manner.
• Maintain accurate and up-to-date medical records in the electronic medical record (EMR) system.
• Conduct initial medical intake screenings for new detainees, including health histories, vital signs, and TB risk assessments.
• Perform comprehensive nursing assessments for patients admitted to the medical ward.
• Administer medications per provider orders and MAR, including injections, wound care, and chronic disease management.
• Triage detainee complaints during sick calls and determine appropriate clinical action or provider referral.
• Monitor and manage high-risk patients, including those under detox protocols, suicide watch, or other observation categories.
• Respond to in-clinic emergencies, delivering ACLS/BLS care and coordinating further treatment when necessary.
• Enforce infection control standards, including sanitation practices, PPE compliance, and isolation protocols.
• Document patient refusals of care, medication, or observation and escalate concerns when necessary.
• Participate in suicide watch procedures, including direct monitoring, timely documentation, and mental health referrals.

Other Principal Duties

• Other duties that may arise from time-to-time and/or are commensurate with the title and position.