KITCHEN ASSISTANT MANAGER

Overall Compensation & Benefits:Medical, Dental, & Vision insurance packages - FT employees401k plan – Employer matchingPaid time off accruals20% Employee discountFree Box Items for employeesPerformance reviews (60-day, 6-month, Annual)Quarterly Bonus*Happy Hour Bonus*Birthday Bonus**For more information, please contact us, and we will be happy to answer any questions about this benefit.General Purpose: To support the Prepared Foods Manager to achieve the financial targets outlined by the Store Manager, and to grow the department’s sales through the production of quality food items, outstanding customer service and creative merchandising, and by managing, supporting, and developing the Kitchen staff members through clear direction and strong leadership.Essential Duties:Assume ownership of the Kitchen in the absence of the Prepared Foods Manager.Gain skills, knowledge, and ability needed to assist the Prepared Foods Manager in the following areas:Achieve financial goals set forth by the Store Manager and DOO: sales, margins, and inventory.Perform key human resource functions: hire and train new employees, document performance evaluations, issue disciplinary counselings, and terminations, monitor staff breaks, provide succession training, and complete supporting documentation in a timely manner.Effectively manage the staff of the Kitchen through quality training, regular open communication, and meetings, clearly stated expectations, and an emphasis on each employee’s growth and development.Write the Kitchen schedules to effectively handle the department’s workflow provide outstanding customer service and remain within labor budget. Monitor staff breaks and minimize overtime.Ensure the delivery of consistent, outstanding customer service in the Deli that conforms to the Customer Service Standards, including proper response to customer requests, suggestions, and feedback in a timely manner.Develop and maintain an outstanding merchandising plan that addresses displays, promotions, cleanliness, new products, resets, and contributes to the overall appearance of the store.Execute sales/promotions in a timely manner and work with the Marketing Department to sample products.Ensure proper department signage.Manage purchasing function with respect to proper mix, order cycles, and order books.Ensure all products meet quality standards through proper rotation and by only selling fresh product.Maintain an abundant stock appearance while minimizing inventory; provide organic items whenever possible and seek new sources for organics.Manage shrink and monitor credits through effective organization and follow through.Maximize time spent on production (spend a minimum of 75% of scheduled hours in production of products).Promote and maintain a positive, clean, and safe atmosphere for shopping and working.Able to create daily production sheets and delegate tasks to Cook I and Cook II according to skill level.Ensure that the hygiene and food safety standards are met in all stages of food preparation, starting with the ingredients, and ending with the finished dishes.Ensure that all kitchen equipment is in clean working order and alert management of any malfunction before it affects the efficiency of the kitchen.Other Responsibilities:Assist with quarterly inventories of the Kitchen.Assist other team members in achieving the goals of the Deli Department and the store.Attend all scheduled all-store meetings and assist Prepared Foods Manager in facilitating regular Department meetings (minimum of 1/Qtr).Know store layout/product location to walk the customer to the appropriate aisle when asked.Adhere to and enforce all Deli and Store policies as outlined by the Prepared Foods Manager, Staff Member Handbook and Injury and Illness Prevention Plan.Work Environment:Ability to work under a variety of conditions and temperatures, wet and dry, for extended periods of time.Ability to work safely around kitchen machinery and sharp knives.Qualifications:General knowledge of Deli Counter operations (quality food production, hygiene/sanitation, margins, ordering, inventory control, merchandising, personnel management).Must have intermediate math skills and be (or be willing to complete training to become) computer literate with experience in Windows, Outlook Express, Word and Excel.Strong skills in communication, listening, organization, time management and the ability to provide and coach legendary customer service.Leadership and team-building skills with the ability to coach, motivate, supervise, delegate, and constructively address performance issues.Willing to work early mornings, evenings and weekends as needed.Ability to understand, follow, and enforce Department of Health regulations, and obtain a Food Handler’s Certificate within 10 days of employment.Understands the importance of the handling of allergen containing products.Ability to lift and carry up to 50 lbs. throughout any assigned shift unassisted.Ability to work safely around kitchen machinery and sharp knives.Ability to travel and/or transfer to other store locations.Physical Demands:Ability to lift and carry up to 50 lbs throughout any assigned shift unassisted.Ability to push/pull a loaded Deli cart/rolling rack throughout any assigned shift unassisted.Ability to stand and walk for extended periods of time and climb and balance on step stool/ladder.Ability to stoop, kneel and crouch and sustain repetitive arm and hand motion.Ability to reach above shoulders and horizontally to stock and retrieve inventory. #J-18808-Ljbffr