Guest Service Team Lead

1 day ago Be among the first 25 applicants Direct message the job poster from Altar'd State District Leader at Altar'd State: South TX/Oklahoma Who Are We? Altar’d State is a rapidly growing women’s fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world. Our Mission "Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local non-profit organizations, to our long-standing partnership with Coprodeli USA, where we've built 20+ schools for impoverished communities in Peru, we are committed to giving back. Position Overview Reporting to Store Leadership, the Guest Lead plays an important role in delivering and directing the activities required to achieve store goals. These activities include providing exceptional guest service, maintaining compelling visual presentations, ongoing associate development and effective operational compliance. What We Offer Competitive base pay Paid Time Off 401k with company match Primary Responsibilities Consistently delivers an exceptional guest experience Consistently adheres to Altar'd State's guest service standards Acts as a positive role model, contributes to a culture of teamwork Coaches associates on guest interactions, recognizes great performance Demonstrates accountability and ownership of behaviors and results Embraces feedback and uses it to drive positive change Embraces change, leads through conflict and treats others with respect Maintains a clean and presentable store environment Assists in the construction of merchandising and window displays Represents the brand well by adhering to dress and grooming standards Completes opening/closing procedures as directed by management Adheres to loss prevention policies and procedures Participates in walk-throughs, communicates successes and opportunities Serves as leader on duty as needed Adheres to organizational Code of Conduct Qualifications Must be at least 20 years of age Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance. Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:

• 73 in Fortune 100 Best Companies to Work For 2023
• 4 in Fortune Best Workplaces in Retail 2022
• 93 in Best Workplaces for Millennials 2023
• 34 in Fortune Best Workplaces for Women 2022

Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Customer Service, Management, and Strategy/Planning Industries Retail and Hospitality Referrals increase your chances of interviewing at Altar'd State by 2x Get notified about new Guest Service Team Lead jobs in Houston, TX . Guest Experience Lead | Country Club Plaza Guest Experience Lead | Rice Village (Contract to January 2026) Customer Service Consultant - Houston, TX - $19.25/hr (Hybrid) Executive Team Leader Service & Engagement (Assistant Manager Service) - Houston, TX Coffee Concierge (Customer Service Representative) Customer Relations Representative - State Farm Agent Team Member Houston 41 Service - Service Rep - Part-Time Patient Service/Front Desk Coordinator Part Time Future Opening: Customer Service Representative - State Farm Agent Team Member Houston, TX $30,000.00-$60,000.00 9 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Altar'd State