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Guest Experience Lead (GEL)

$15 - $17 per hour

McDonald's

Monticello, IL
Guest Experience Lead

Become a Guest Experience Lead at McDonald's! Your focus is delivering outstanding customer service and ensuring every guest leaves happy. You'll support the team and help create a welcoming, efficient restaurant environment.

Key responsibilities:

  • Welcome customers and assist with kiosks or mobile orders
  • Resolve customer service issues quickly and professionally
  • Support team members during busy periods
  • Promote digital ordering and loyalty programs

Qualifications:

  • Positive attitude and commitment to customer satisfaction
  • Ability to work in a team
  • Flexible schedule including evenings and weekends, if required

Benefits:

  • Tuition assistance at any accredited institution
  • Free college through Colorado Technical University Online
  • 401(k) with company match
  • Free meal while working
  • 30% discount at McDonald's nationwide with the app

Pay transparency statement:

  • Pay range: $15$17 per hour, depending on experience and qualifications.
  • Benefits are included as listed above.
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Vacancy posted 2 days ago
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