Medical Assistant - Internal Medicine

Why work for Nebraska Methodist Health System? At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in. Job Summary: Location: Methodist Physicians Clinic - Regency Address: 10060 Regency Circle - Omaha, NE Work Schedule: Monday through Friday, 7:30am - 4:30pm Assists physicians in daily activities such as preparing patients for examination, phlebotomy, injections, assisting providers with entering medication, laboratory and radiology orders, scheduling diagnostic tests and making and receiving phone calls. Responsibilities: Essential Job Functions Joint (Floor and Phone) 1. Medical Home Documents all lab, procedures, and appointments on tracking forms. Completes tracking forms and follows up on missed appointments and procedures. Assists Health Coaches by working patient lists and scheduling appointments as directed. 2. At the direction of the provider provides patient and family education to ensure adequate knowledge/awareness and recommends appropriate community resources as needed. Educates/instructs patients according to provider's direction 98% of the time. 3. Performs telephone triage to determine patient needs by recording and reporting patient condition to provider and advising patient based on provider instructions. Receives and returns patient calls within 90 minutes based on medical priority 95% of the time. Accurately records and reports patient's condition according to department policy 98% of the time. 4. Maintains work areas to ensure healthy environmental conditions by cleaning and organizing equipment and rooms. Maintains clean and organized work area according to department/provider protocol 99% of the time. 5. Handles prescription renewals/inquiries to facilitate patient care. Discusses questions with provider and relays information to pharmacy. Handles prescription refills according to department/provider protocols 99% of the time. 6. Provides appropriate care specific to the age of the patient to ensure understanding and comfort level of treatment as outlined in the “Age Specific Criteria”. Completes Age Specific Quiz annually. Floor 1. Prepares exam rooms and equipment to facilitate treatment and examination of patients by setting up instruments/equipment and stocking supplies. Prepares exam rooms and medical equipment according to provider protocol 95% of the time. 2. Prepares patient for provider exam by reviewing medical records, weighing patient, checking vital signs, performing medication reconciliation and obtaining information relevant to patient care. Prepares patient for exam by following provider protocol and company policies 95% of the time. 3. Assists providers to facilitate patient treatment by retrieving tests and medical records and obtaining lab work as directed. Obtains provider requested tests, records, and lab work 95% of the time. 4. Dispense medications at the direction of a provider to patients. Registered Nurse and Licensed Practical Nurse instruct patients and family members regarding education and treatment to ensure patients completely understand how to take the medication correctly. 5. Assists and/or performs phlebotomy with proper labeling and handling of specimens, accurately completes requisitions, and collects specimens according to standard procedures/protocols and performing and documenting quality control activities. Performs above procedure according to clinic policy and procedures 95% of the time. 6. Ensures accuracy of order entry and completes appropriate documentation without error at least 98% of the time. 7. Assists providers to facilitate patient treatment by ordering and scheduling tests as directed. Orders and schedules tests 95% of the time. Phone 1. Answering Phone Calls Answers calls according to protocol at least 98% of the time. 2. Returning Phone Messages Returns phone messages according to protocol at least 98% of the time. 3. Providing Test Results Provides test results according to protocol at least 98% of the time. 4. Pharmacy Refills Accurately completes pharmacy request 100% of the time. Schedule: Work Schedule: Monday through Friday, 7:30am - 4:30pm Job Description: Job Requirements Education Completion of an approved Medical Assistant Program required. Program must include an externship/preceptorship in a clinical setting OR must have 6 months of current experience working in the capacity of a medical assistant. OR Currently enrolled in a nursing program with half of nursing courses completed required. Transcripts must be provided indicating classes have been passed. Experience #J-18808-Ljbffr