Patient Services Manager 1

Role Overview Working together, supporting your team, reaching for the best in a high-volume, high paced environment is second nature to you. Sodexo is seeking an experienced Patient Services Manager 1 to oversee food service operations at ChristianaCare Wilmington Hospital in Wilmington, DE. It is the 2nd largest hospital in the system touting 350 inpatient beds and a host of outpatient services. Located in downtown Wilmington DE the hospital serves the tri-state area to include Maryland, Pennsylvania and Delaware. Christiana Care is noted as one of the top 100 Health Systems in the United States. Delaware is rated the top state in the country for Healthcare. Incentives Typical Schedule: 5:30am-3pm Monday-Friday (every 5th weekend rotation) What You'll Do evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery; collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience; perform tray assessments to ensure food quality and presentation and tray accuracy; exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or perform management functions that include direct supervision of hourly associates including employee development What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring utilize Sodexo operational standards and solutions to ensure consistency, efficiency and quality of retail services own and drive the operational excellence of the retail and patient services departments and communicates a clear sense of strategy and purpose develop and execute operational initiatives to drive sales growth and achieve revenue forecasts anticipate client needs and provide subject matter expertise Qualifications & Requirements Minimum Education Requirement - Associate's Degree or equivalent experience We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr Sodexo