38714 | Lead Analyst - Real Estate Technology Infrastructure - Operations (x2)

Job Description

Job Title : Lead OT/Networking Analyst


Location : Houston, TX (Up to 40% Travel)


Salary Range : 110-120k


Benefits :

• 10% Annual bonus
• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Pension plan
• Paid maternity leave
• Paid paternity leave
• Tuition assistance
• Commuter benefits

Overview
This role is responsible for the hands-on execution, deployment, and ongoing support of infrastructure solutions spanning commercial properties, new developments, and acquisitions.


The position combines technical expertise with operational discipline, ensuring that infrastructure environments are reliable, secure, and aligned with evolving business and building technology needs. The ideal candidate thrives in complex, multi-site environments and is comfortable working cross-functionally with internal teams, vendors, and on-site stakeholders.

Key Responsibilities

• Lead the deployment, configuration, and ongoing support of network and infrastructure technologies across corporate and field environments, including switching, wireless, firewalls, and WAN connectivity.
• Execute infrastructure delivery for new developments, property onboarding, and capital improvement initiatives, ensuring alignment with project timelines and technical standards.
• Support technology transitions for acquisitions and managed properties, including coordination of service providers, circuit activations, and infrastructure cutovers.
• Configure, maintain, and troubleshoot enterprise-grade networking systems in accordance with architecture standards and operational requirements.
• Partner with third-party vendors, integrators, and service providers to manage implementation activities, mitigate risks, and ensure timely project delivery.
• Review technical documentation such as system designs, low-voltage plans, and as-built drawings to confirm alignment with deployment requirements.
• Perform advanced diagnostics, system tuning, firmware upgrades, and remote support using secure management tools.
• Monitor infrastructure environments, interpret alerts and performance data, and drive issue resolution to maintain system uptime and stability.
• Serve as an escalation point for complex or high-impact infrastructure incidents, applying structured troubleshooting and resolution methods.
• Collaborate with cross-functional teams including construction, engineering, and operations to ensure seamless integration of technology into built environments.
• Apply cybersecurity best practices across all infrastructure activities, including access control, firewall configuration, redundancy validation, and secure remote access.
• Ensure adherence to regulatory requirements and internal security policies across all deployments and operational processes.
• Support infrastructure needs for connected building systems, including physical security, access control, and building automation technologies.
• Maintain accurate records of configurations, inventories, and operational activities to support audits, incident response, and lifecycle management.
• Provide visibility into project status, system readiness, and operational health through enterprise tracking tools and reporting mechanisms.
• Contribute to continuous improvement initiatives by identifying opportunities to optimize processes, tools, and infrastructure performance.

Qualifications Required Experience & Skills

• Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience).
• 7-10 years of experience in infrastructure operations, enterprise networking, or distributed technology environments.
• Demonstrated experience supporting infrastructure across multi-site or geographically dispersed portfolios.
• Hands-on expertise with enterprise networking technologies, including routing/switching, wireless, firewalls, VPNs, and high-availability configurations.
• Experience supporting environments involving property development, construction, or large-scale infrastructure rollouts is highly valued.
• Proven ability to monitor environments, analyze events, and resolve incidents in operational settings.
• Strong understanding of ISP coordination, telecommunications delivery, and vendor management processes.
• Familiarity with project and workflow management tools (e.g., Jira, Smartsheet, or similar platforms).
• Ability to communicate effectively with both technical and non-technical stakeholders, including clear documentation of systems and processes.
• Strong ownership mindset with the ability to operate independently while managing competing priorities.
• Comfortable working in fast-paced, evolving environments with a high degree of ambiguity.

Technical Knowledge

• Solid understanding of converged IT/OT networks and modern connected building ecosystems (e.g., building automation, access control, video surveillance).
• Working knowledge of smart building technologies and infrastructure integration.
• Familiarity with wireless solutions such as managed Wi-Fi and in-building coverage systems preferred.
• Understanding of cybersecurity principles and best practices within infrastructure and operational environments.

Certifications (Preferred)

• Industry certifications such as CCNA, CCNP, CWNA, or similar are a plus.

Additional Requirements

• Ability to support activities outside standard business hours when required for critical implementations or escalations.
• Willingness to travel domestically and internationally (up to ~40%) for project support across various sites.
• Comfort working in active construction or operational environments, which may include outdoor conditions and use of personal protective equipment (PPE).

Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.


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