Enrollment Service Specialist - TTU Online

44421BR

Extended Job Title:

Enrollment Service Specialist - TTU Online

Position Description:

Reviews and evaluates student academic records to determine eligibility for admission to online undergrad and graduate programs. Collaborates with prospective students to guide them through the application process and ensure understanding of admission requirements. Conducts weekly orientations for newly admitted students to support their transition, guiding them in navigating Texas Tech University student platforms and completing admission requirements. Communicates with academic departments as needed throughout the application process to provide updates, relay information, and address departmental inquiries.

Requisition ID:

44421BR

Travel Required:

Up to 25%

Major/Essential Functions:

• Walk potential new TTU Online graduate students though the application process.

• Meet with potential new TTU Online graduate students to discuss possible degree options that align with their bachelor's degree and intended career pathway.

• Help students with next steps including activating TTU student systems, connecting to Graduate Online Student Advocates, Financial Aid Advising, and Enrollment in Online Micro-credential.

• Work with campus resources for immediate student needs.

• Assist and meet with student through admission process up until student is admitted into program.

Grant Funded?:

No

Pay Basis:

Monthly

Schedule Details:

M-F; 8:00am - 5:00pm

Work Location:

Lubbock

Preferred Qualifications:

• Valid driver's license.

• Experience in recruitment or admissions desirable.

• Bilingual in Spanish/English preferred.

• Public Relations experience.

• Experience in graduate level recruitment, admissions, or enrollment services

• Public relations or student-facing service experience

Department:

TTU Online Business Operations

Required Attachments:

Cover Letter, Recommendation/Referral, Resume / CV

Job Type:

Full Time

Shift:

Day

Required Qualifications:

Bachelor's degree plus one year related experience; OR a combination of education and/or related experience to equal five years.

Does this position work in a research laboratory?:

No

Safety Information:

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Pay Statement:

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.

EEO Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

About the University:

Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas — hard work, grit and authenticity — the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.

Job Family:

Academic & Student Services

Job Sub Family:

Admissions & Recruitment

Knowledge, Skills, and Abilities:

• Knowledge of graduate enrollment services and admissions-related processes

• Ability to guide prospective and admitted students through enrollment steps

• Strong attention to detail and organizational skills

• Ability to manage multiple student inquiries, records, and deadlines

• Strong written and verbal communication skills

Annualized Pay Range:

$44,500 - $57,900 - $71,200