Hotel Night Auditor

Hotel Night AuditorNight AuditorJoin a 2026 USA Today Top Workplace Winner!Starting at $20.00/hour, experienced candidates may qualify for a higher wageFlexible availability required Monday to Friday, weekends, and holidaysOpen to overnight shifts from 11 pm to 7 amThe Night Auditor position is more than a job, it's a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility.We take great pride in the inclusive environment we've created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the AC Madison Downtown.All shifts are overnight shifts. Our friendly and attentive Night Auditor is committed to going the extra mile to deliver high-quality service to our guests while performing nightly balancing duties, daily paperwork and shift reports related to the property's business transactions.How You'll Make An ImpactDaily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the property's financial and accounting recordsGreet and interact with guests in a warm, friendly and professional mannerProvide highest level of service by anticipating, listening attentively, and responding promptly to guests' needsPromptly handle guest service requests and guest complaints to meet and exceed guest expectationsMake reservations, check-in and check-out guests, process paymentsPerform tasks such as answering phones, maintain a cash drawer, operate office equipment • Ensure guest and property safety by knowing all safety, security and emergency proceduresTo Be Successful In This Role, You'll BringAbility to work overnight from 11:00 p.m. until 7:00 a.m.Understanding of general accounting practices and ability to compile facts and figuresStrong oral and written communication and interpersonal skillsMotivated to maintain excellent customer service reputationStrong attention to detail, organization and follow-up abilitiesAbility to be patient and creatively problem solveWhy You'll Love Working HereCareer GrowthPersonalized career development and advancement opportunitiesLeadership training, mentorship, and educational assistanceOpportunities to grow across 35 hotels and our Corporate OfficeTeam Member PerksWorldwide hotel discounts and complimentary stays at NCG Hospitality-managed hotelsReferral and incentive programs to earn additional rewardsPaid Volunteer Hours, recognition programs, and appreciation eventsHealth & WellnessMedical, dental, and vision coveragePaid Time Off, Paid Sick Time, and Employee Assistance ProgramHSA/FSA options, telehealth, wellness benefits, and moreFinancial BenefitsCompetitive pay with same-day pay options401(k) with generous company matchPerformance bonuses for eligible positionsReady To Grow With Us?Take the next step in your career with NCG Hospitality! Explore our current opportunities and discover what makes our team a great place to grow.