Human Resources Specialist

Position Overview The Wage and Compensation Specialist provides administrative support and reports to Human Resources Management. The role involves performing a variety of human resource support duties including maintenance of employee files and providing customer service to internal and external clients. Job Responsibilities Work collaboratively with CrossCountry Mortgage leadership and the management team to provide effective HR processes and support. Support HR functions, including pre‑employment screenings, generating offer letters, onboarding and new hire orientation. Partner with Wage & Compensation in drafting compensation contracts and following up for completion. Serve as contact for employees and managers to answer inquiries about wage and compensation information. Answer questions regarding policies/procedures and other general questions related to wage and compensation processes. Actively champion and promote safety‑related policies and programs to ensure a safe working environment. Maintain a confidential organized filing system for employee files, correspondence, policies, standards, regulations, and employment applications. Ensure new hires complete all tasks in Workday and sign all necessary policies. Maintain new hire data within Workday (HRIS) and provide support for employee information updates and changes. Conduct audits of HR programs and update them per regulations and compliance. Qualifications and Skills Bachelor’s degree or equivalent, preferred. 1‑3 years of experience in human resources. Experience with Microsoft Office Suite. Understanding of methods, practices, terminology, and procedures used in human resources. Knowledge of State and Federal laws pertaining to human resources administration. Ability to work confidentially with discretion. Ability to read, interpret, apply and explain rules, regulations, policies and procedures. Strong time‑management skills and ability to meet schedules and deadlines. Strong analytical skills for compiling data for correspondence or reports. Skill in determining work priorities. Excellent communication skills. Benefits Competitive compensation plan and a robust benefits package, including medical, dental, vision, and 401(k) retirement plan. Includes company‑provided short‑term disability, an employee assistance program, and a wellness program. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage, LLC is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit CrossCountry Mortgage, LLC (NMLS3029) supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self‑expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. #J-18808-Ljbffr CCM CrossCountry Mortgage, LLC