Title Processor III

Title Processor III

We're thrilled that you are interested in joining PDP Group, an Amynta Group company. We are currently hiring for the position of Title Processor III at our Hunt Valley, MD location. The compensation for this position is $18.75 per hour, with possible opportunities for overtime. The company offers a comprehensive and competitive benefits package, including medical, dental, and vision insurance, 401(k) participation, paid time off, and holiday pay. Full time position with several available shifts.

The Title Processor III is responsible for providing excellent customer service to internal and external customers. They will be responsible for exception processes, account resolution, research. This includes lead, trainer or client service liaison.

Essential Job Duties and Responsibilities:

• Sign/stamp title documents and match/attach all other corresponding documents.
• Follow provided instructions to complete reassignment of titles.
• Notify the supervisor/lead for any exception issues or questions.
• Respond to all customer inquiries regarding accounts via email or phone in a timely manner.
• Research issues as needed.
• Assist with the exception processing.
• Generate and interpret reports.
• Assist supervisors and leads as necessary.
• Communicate with the supervisor/lead for any issues or questions.

Basic and Preferred Qualifications (Education and Experience):

• HS diploma or GED.
• 2-4 years of related administrative experience.
• Familiar with the industry is a plus.

Minimum Job Skills, Abilities and Qualifications:

• Knowledge of computers and programs such as Word & Excel
• Strong attention to detail is dependable and follows through.
• High level of maturity to handle sensitive and confidential situations.
• Strong work ethic and excellent time management skills.
• Strong interpersonal skills and ability to work well with people throughout the organization.
• Willingness to maintain a professional appearance and provide a positive company image.
• Ability to perform under minimal supervision.
• Ability to provide coaching and mentoring to peers and subordinates.
• Ability to resolve complex issues and problems and present resolutions to higher-level staff only as needed.
• Willingness to adhere to company policies and rules.

The Amynta Group (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.