Senior Systems Engineer

Senior Systems Engineer

About GPL Technologies
GPL Technologies is a managed services, infrastructure, and technology services company serving media, entertainment, post-production, creative, and enterprise clients. We support complex studio environments where uptime, performance, security, and production continuity matter.

We are looking for a Senior Systems Engineer based in the Greater Los Angeles area who can support LA-based clients onsite. The right candidate is comfortable working hands-on in client environments, supporting production systems, and building reliable infrastructure for creative and technical teams.

Position Overview
The Senior Systems Engineer will design, support, troubleshoot, and improve client technology environments. This person should be able to support a studio or production environment from the ground up, including Windows, macOS, networking, storage, virtualization, backup, security, and monitoring.

The ideal candidate has strong MSP experience and can work across multiple client environments. Studio, post-production, VFX, or media and entertainment experience is highly valuable. The role requires technical depth, professional client communication, and fast problem-solving in production environments.

Key Responsibilities

• Provide onsite and remote technical support for GPL's Los Angeles-based clients
• Design, deploy, and support infrastructure for studios, post-production companies, creative agencies, and enterprise clients
• Administer Windows, macOS, and Linux environments
• Support shared storage platforms, high-performance workstations, creative workflows, and production networks
• Troubleshoot performance issues across servers, storage, networks, endpoints, and applications
• Support Active Directory, Google Workspace, Microsoft 365, DNS, DHCP, VPN, firewalls, and identity systems
• Manage virtualization environments such as VMware, Hyper-V, Proxmox, or Nutanix
• Assist with backup, disaster recovery, monitoring, patching, and security hardening to comply with industry standards and prepare clients for routine audits
• Create clear documentation, diagrams, runbooks, and client environment notes
• Work closely with GPL account managers, project managers, engineering leadership, and field engineers
• Escalate issues appropriately and communicate clearly with clients during outages or production-impacting events
• Help reduce single-person dependencies by creating repeatable systems, standards, and documentation

Required Skills

• 7+ years of experience in systems engineering, including senior-level ownership of client environments
• Experience supporting Windows Server, Active Directory, DNS, DHCP, Group Policy, and file services
• Experience supporting macOS workstations in professional environments
• Strong networking fundamentals, including TCP/IP, VLANs, routing, switching, VPNs, firewalls, and DNS troubleshooting
• Experience with shared storage, NAS/SAN systems, permissions, snapshots, replication, and backup workflows
• Experience with virtualization platforms such as VMware, Hyper-V, Proxmox, or Nutanix
• Ability to troubleshoot complex issues across systems, networks, storage, and endpoints
• Strong documentation and ticketing discipline, with client-facing communication skills
• Ability to work onsite throughout Greater Los Angeles as required

Preferred Experience

• MSP experience strongly preferred
• Media and entertainment, post-production, VFX, animation, editorial, or creative studio experience preferred
• Experience with Qumulo, Dell PowerScale/Isilon, TrueNAS, NetApp, or similar storage platforms
• Experience with Adobe Creative Cloud, Avid, DaVinci Resolve, Autodesk tools, render farms, or production pipelines
• Scripting or automation using Bash, PowerShell, Python, Ansible, or similar tools
• Experience with monitoring, RMM, MDM, endpoint protection, and backup platforms
• Cloud experience with AWS, Azure, or Google Cloud is a plus
• Linux administration experience across distributions such as Ubuntu, Debian, Red Hat, Rocky Linux, AlmaLinux, or CentOS is a plus

Ideal Candidate Profile
The ideal candidate is a senior engineer who can walk into a client environment, understand technical and business priorities, identify risk, stabilize systems, and create a practical plan for improvement. They should be equally comfortable diagnosing storage performance, supporting a macOS workstation, reviewing firewall rules, documenting an environment, and explaining technical issues in plain English.

We are especially interested in candidates who have worked in an MSP environment and understand the pace, variety, and accountability of supporting multiple clients.

Location Requirement
This role is based in Greater Los Angeles. Onsite work is required for GPL's LA-based clients. Candidates must already be located in the Los Angeles area or be able to reliably support onsite client work in Los Angeles. Remote-only candidates will not be considered.

Compensation & Benefits
The salary range is $100,000 - $160,000 annually, based on skill and experience. Benefits include a 401(k) employer match of up to 4% of annual base salary; comprehensive medical, dental, vision, life, and accident insurance; and paid time off.