Customer Service Representative - State Farm Agent Team Member

Responsive Recruiter

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Join the Team at Josh Hollier Insurance and Financial Services

At Josh Hollier Insurance and Financial Services, we believe success stars with our people. Based in Church Point, Louisiana, and serving customers across Louisiana, Texas, Mississippi, and Alabama, we are a growing team dedicated to protecting what matters most to our customers while making a positive impact in our community. We are looking for motivated, customer-focused professionals who are passionate about helping others and building lasting relationships. Whether assisting customers with insurance needs, providing financial guidance, or delivering exceptional service, our team members play a critical role in helping individuals, families, and businesses achieve peace of mind. What sets us apart is our commitment to:

• Exceptional customer service
• Proactive communication
• Teamwork and collaboration
• Professional growth and development
• Making a difference in our community

Our agency offers expertise in auto, home, business, life, health, and disability insurance, as well as financial services and retirement planning. We strive to provide personalized solutions and trusted advice while creating an environment where our team members can grow both personally and professionally. If you're looking for a career where your work has a meaningful impact, your contributions are valued, and your growth is supported, we'd love to hear from you.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Josh Hollier - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $35,000.00 - $50,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Church Point, LA and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.