Donation Center Attendant

Donation Attendant

Pay Range: $13.50 to $15.50 per hour

Second Cycle, in partnership with our non-profit partners, is dedicated to collecting clothing and household donations. We are seeking a dedicated Donation Attendant to join our team. This role involves collecting donations, recording information, maintaining a clean and professional site, organizing donations, and assisting drivers during pickup. The ideal candidate should possess physical strength, stamina, the ability to work effectively in various weather conditions, and a commitment to providing friendly and courteous service to donors and the public.

Responsibilities

• Collect donations from donors in a courteous and professional manner.
• Record information related to donations on company-issued equipment.
• Maintain a clean and professional appearance while representing Second Cycle.
• Organize donations within the designated trailer.
• Assist drivers during the loading process when pickups are scheduled.
• Always provide friendly and welcoming service to donors and the public.
• Perform any other duties assigned by your manager.

Physical Requirements

• Ability to lift up to 70 pounds and carry it for short distances.
• Physical stamina to stand, walk, climb, and bend for extended periods.
• Strong back and abdominal muscles to maintain proper posture while operating equipment and lifting heavy objects.
• Ability to work in all weather conditions, including extreme heat, cold, and precipitation.
• Good hearing to detect warning signals and communicate effectively with coworkers and supervisors.

Language Requirements

• Basic comprehension of written and verbal instructions in English is necessary.
• Basic communication skills, including speaking, writing, reading, and comprehending English.

Employee Conduct

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.

Other Requirements

Dependability: Effective performers demonstrate regular and punctual attendance. They behave consistently and predictably; are reliable and dependable in fulfilling their professional obligations.

Integrity: Effective performers think and act ethically and honestly. They apply ethical standards of behavior to daily work activities. They take responsibility for their actions.

Customer Focus: Effective performers possess a strong customer focus. They demonstrate empathy, active listening, and responsiveness to ensure customer satisfaction, even if they cannot meet the customer's request.

Humility: Effective performers recognize one's own limitations, being open to learning from others, and treating everyone with respect and dignity.

Adaptability: Effective performers are adaptable. They embrace needed change and modify their behavior when appropriate to achieve organizational objectives. They are effective in the face of uncertainty.

Attention To Detail: Effective performers observe details, promptly catch and rectify small mistakes, delivering high-quality, accurate work.

Inclusion: Effective performers create and participate in an inclusive environment. They value and respect diversity, and foster a sense of belonging for all individuals.

Team Player: Effective performers are team oriented. They identify with the larger team and their role within it. They prioritize the collective success of the team over personal achievements.

Informal Communication: Effective performers clearly and articulately convey information to others in casual or informal situations. They understand that communication happens through verbal and nonverbal cues, and are able to interpret body language accurately and use it appropriately.

Resilience: Effective performers are able to recover from mistakes or adjust easily to change. They sustain efforts to do or achieve something despite difficulties, failure, or opposition.

Professionalism: Effective performers conduct themselves in a manner that is consistent with organizational values, policies, and standards. This requires a commitment to integrity, ethical conduct, and respect for diversity, as well as the ability to communicate effectively and collaborate with colleagues, clients, and stakeholders in a professional and courteous manner.

M&M Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We're dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. We value diversity and inclusion and are committed to creating a work environment that is welcoming, respectful, and supportive of all individuals. We encourage qualified individuals with disabilities to apply and will provide reasonable accommodations to ensure that they have equal access to employment opportunities.