Server (48821)

Job Details: Job Location: Hotel Oceana Santa Monica - SANTA MONICA, CA 90403, Position Type: Full Time, Education Level: High School, Salary Range: $25.00 - $26.00 Hourly, Travel Percentage: None, Job Shift: Any, Job Category: Restaurant - Food Service, Bring Your Passion for Hospitality to the Coast Step into a rewarding role at Hotel Oceana Santa Monica, ranked the #1 hotel in Los Angeles by Travel + Leisure. Following a $35 million transformation, our intimate, all-suite oceanfront hotel continues to set the standard for refined luxury and personalized service. We are seeking polished, service-driven Servers who take pride in delivering exceptional dining experiences across our restaurant, poolside, and in-room dining venues. If you value quality, excellence, and teamwork, we’d love to meet you. About Dining at the Oceana La Monique is an intimate, modern French brasserie where timeless tradition meets the soul of Santa Monica, designed by Martin Brudnizki Design Studio. Opened in Fall 2025, it is complemented by: La Petite Monique – an alfresco extension offering a relaxed yet refined experience The Veranda – a premier poolside dining venue serving breakfast, lunch, and dinner Sunset Terrace – a rooftop lounge with panoramic ocean views In-Room Dining – delivering elevated culinary experiences in the comfort of each guest suite About the Role As a Server, you will play a key role in delivering a seamless and memorable guest experience. You will provide attentive, efficient, and personalized service while maintaining the highest standards of professionalism and hospitality. Success in this role requires strong communication, attention to detail, and the ability to anticipate and exceed guest expectations in a fast-paced luxury environment. What You’ll Do Guest Service & Operations Greet guests warmly and provide knowledgeable menu recommendations Accurately take and enter food and beverage orders into the POS system Communicate dietary restrictions, allergies, and special requests to the kitchen Deliver food and beverages promptly while ensuring proper presentation Monitor guest satisfaction and anticipate needs throughout the dining experience Resolve guest concerns professionally and elevate when needed Restaurant & Banquet Support Complete opening and closing side work Support banquet and special event service, including setup and breakdown Coordinate timing and service flow with kitchen and events teams Cleanliness & Organization Maintain a clean, organized, and well-stocked service area Bus, reset, and maintain tables efficiently Follow all sanitation and food safety standards Monitor inventory levels and notify leadership of shortages What You Bring Strong commitment to exceptional guest service and hospitality Ability to thrive in a fast-paced, high-volume environment Excellent communication and interpersonal skills Strong attention to detail and organization Ability to multitask and manage time effectively Professional demeanor, reliability, and punctuality Valid California Food Handler Card (required) Food safety certifications (e.g., ServSafe, Responsible Beverage Service) (required) Previous restaurant experience required; hotel or fine dining experience preferred Schedule & Expectations Full-time schedule based on business needs, including evenings, weekends, and holidays Maintain a professional appearance in accordance with hotel grooming standards Benefits & Perks Competitive medical, dental, and vision benefits Basic life insurance 401(k) with auto-enrollment after 60 days Paid time off, including vacation, sick leave and holidays* *New employees accrue 40 hours of vacation in the first year and earn 80 hours of paid sick leave per year. Eligible employees also receive holiday pay (if working) or paid holidays (if scheduled off) for six holidays each year. Why Oceana Hotel Oceana Santa Monica offers a boutique environment with hands-on leadership, personalized service, and opportunities for professional growth through mentorship and excellence. If you take pride in delivering thoughtfully executed luxury hospitality, we invite you to apply. Qualifications: Required Skills and Abilities Strong commitment to guest satisfaction, food quality, and safety Ability to work efficiently in a fast-paced, high-volume environment Excellent attention to detail and organizational skills Effective communication and teamwork abilities Strong time management and multitasking skills Dependable, punctual, and professional demeanor Education and Experience High school diploma or GED preferred, or equivalent experience Minimum of one (1) year of experience in a restaurant or food service role Previous hotel or fine dining experience preferred Valid California Food Handler Card required Responsible Beverage Service required Physical Requirements Expected work hours: Flexible availability required, including evenings, weekends, and holidays Travel: None Ability to stand and walk for extended periods Ability to lift up to 20 lbs frequently and up to 50 lbs occasionally Ability to push/pull up to 100 lbs occasionally Ability to bend, stoop, kneel, and climb stairs Ability to work in varying environments (kitchen, outdoor dining, storage areas) Manual dexterity to operate service equipment Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions This position is classified as nonexempt and is eligible for overtime pay in accordance with applicable federal, state, and local laws. The company complies with all wage and hour laws, including those related to meal and rest periods This job description is not intended to be a comprehensive list of all duties or responsibilities. Responsibilities may change at any time, with or without notice. Hotel Oceana Santa Monica is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind based on protected characteristics under federal, state, and local law. We consider all qualified applicants in accordance with applicable laws, including the City of Los Angeles Fair Chance Initiative for Hiring. #J-18808-Ljbffr Jrk Residential Group