Automotive Service Advisor / Manager
Meineke - 2817
Job Description
Job Description
Benefits/Perks
- Competitive Compensation
- Career Advancement
- Training and Development
- Comprehensive Benefits Package
- Employee Discounts
- Positive Work Environment
- Locally-Owned
- Cutting-Edge Tools and Equipment:
- Work-Life Balance
Job Summary
We are looking for a Service Advisor / Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Automotive Technician background and ASE Certifications a plus.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing shop operations, addressing customer inquiries, and managing required documentation.
Responsibilities
- Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
- Ensure repairs and maintenance tasks are completed in a timely manner
- Mentor employees on best practices for improving sales and customer service techniques
- Oversee day-to-day operations
- Manage the work flow of vehicle repairs, paperwork, including, invoices, repair orders, and maintenance records
Qualifications
- High school diploma or GED required
- Valid state-issued driver’s license
- At least two years of experience as an automotive service manager or service advisor is required. Experience as an automotive technician is preferred
- Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
Why Meineke?
- Meineke values personal and professional growth.
- Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
- Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
- With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
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