FOH Shift Lead

Description: We are looking for a motivated Shift Leader for Ramen Tatsu-Ya to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. This is a tipped position plus the hourly wage. Job Duties: Manage the training of the front of house staff members to meet the specific needs of the restaurant Supervise upkeep of guest areas by directing staff to attend to messes or accidents, as well as personally assisting in cleanup Ability to direct staff to handle unexpected situations and customer concerns throughout a shift as needed Delegating tasks Handling closing cash duties Reporting any issues to the General Manager Perks Include: Free shift meals or paid family meal Flexible hours A fun, dynamic, fast-paced work environment Internal growth opportunities Paid medical benefits offered Required Skills/Abilities: Must be 18+ years of age to work at a Tatsu-Ya location A Lead should be able to ensure smooth and efficient workflow Excellent interpersonal and customer service skills Well-organized with ability to take and place food and beverage orders accurately. Ability to operate point-of-sale systems Toast knowledge is preferred but not required Experience: Previous experience as a server or lead preferred Must successfully complete state required certifications Physical Requirements: Prolonged periods of standing and walking Must be able to lift 50 pounds Ramen Tatsu-Ya is Austin's first brick-and-mortar ramen shop serving the authentic soul food of Japan in the heart of Texas. Our accolades include: 'Best Ramen in America' - TimeOut Magazine, 'Top 50 New Restaurants in America' - Bon Appetit Magazine and 'Best Ramen in the Nation' - Tablespoon (Best of Munchies: People's Choice Food Awards).