JORY Restaurant Manager

The Allison Inn & Spa is Oregon Wine Country's first full service luxury resort in the heart of the Willamette Valley.


Reflecting the bounty of the Willamette Valley, our seasoned culinary team at JORY delivers an array of elegant foods featuring seasonal catering menus.

At The Allison Inn & Spa our working philosophy is a commitment to strive for excellence in all we do. We are a passionate and empowered team, inspired by the bounty and warmth of our surroundings and community, genuinely dedicated to providing world-class service and meaningful memories for our guests. Join us as we strive for excellence.

The Allison Inn & Spa Standards of Excellence

• At all times, cultivate a welcoming environment for our guests: great guests with a smile, learn and use guest names, welcome returning guests.
• Thank guests and invite them to return.
• Consistently demonstrate teamwork - sharing workload responsibilities with a positive attitude.
• Maintain confidentiality: refrain from gossip, rumors or inappropriate workplace language.
• Interact professionally at all times with guests, suppliers and other team members.
• Support management business decisions.
• Learn and comply with The Allison Inn & Spa policies and procedures.
• Follows all safety policies and procedures.

Duties & Responsibilities

• Manages and organizes the activities of the hotel's restaurant, in-room dining and bar operation to maintain high standards of food, service and beverage quality.
• Responsible for maximizing profitability of all areas. Implements effective controls of labor and beverage costs and monitors the budgets to ensure efficient operations.
• Ensures compliance with health, safety, sanitation and alcohol awareness standards.
• Assures high standards of food and beverage quality and service to maximize profits and insure outstanding customer service.
• Consistently interviews, trains, supervises, coaches, schedules and evaluates staff.
• Ability to sell concepts and ideas to management, peers and team members.
• Demonstrate team building experience.
• Demonstrate ability to lead by example.
• Build morale and spirit.
• Work a minimum of 45 - 50 hours a week (subject to business needs)
• Experienced communicator and trainer.
• Instill a positive and gracious guest service attitude in all team members
• Previous managerial experience in fine dining establishments with a strong knowledge of wine and spirits is required.
• Closely monitors guests dining experiences with consistent table touches.
• Runs energetic, informative daily lineups for the restaurant, lounge and room service.
• Maintains impeccable cleanliness and organizational standards.
• While guests are present must be on the restaurant floor.
• Follow all rules and regulations of The Allison Inn and Spa Food and Beverage Department.
• Adheres to all safety, sanitation, food preparation, food storage and alcohol beverage control policies.
• Enforces regulations required to hold a valid Food Handlers Card.
• Enforces regulations required to hold a valid OLCC permit.
• Thorough knowledge of emergency procedures.

Job Skills/Requirements/Qualifications

• Two (2) years of restaurant management experience in a hotel/resort setting preferred.
• Strong technical skills pertaining to proper service and guest interaction.
• Excellent time management skills.
• Works well with limited support when necessary.
• Strong organizational skills.
• Good knowledge of computers.
• Exceptional detail in follow-up.
• Follow/enforce company policies and procedures.
• Assume responsibility/accountability.
• Teaches suggestive selling techniques.
• Must be flexible and able to work long hours.
• Ability to work a flexible schedule to include weekends, evenings and holidays.
• Ability to effectively communicate with all team members.
• An enthusiastic, positive demeanor and desire to provide exceptional guest service.
• Must possess a valid OLCC permit.
• Possess a valid Oregon Food Handlers card.
• Successful passing of a pre-employment background investigation.

Working conditions/Physical Requirements

• Ability to bend and lift up to 50 pounds of heavy wine, boxes, supplies.
• Ability to carry up to 25 pounds across the distance of the various dining areas.
• Ability to reach with hand and arms, sit, stand, walk, use stairways to climb throughout the property, be in refrigerated areas and to talk or hear.
• Specific vision abilities required include close vision, color vision, distance vision, depth perception and ability to adjust focus.
• The noise level is moderate.
• The work environment has frequent temperature swings as the team member moves between guest spaces, outdoors and refrigerators for example.