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Customer Experience Specialist: Tech-Savvy Relationship Builder

Percepta

Percepta LLC is seeking a Customer Experience Specialist in Dearborn, MI to deliver exceptional service for a mobility-focused program. You will guide members through phone, video, and online chat, teaching users how to navigate a new social-media-enabled experience. The role emphasizes building loyalty by delivering an outstanding member experience, diagnosing issues, and guiding customers with empathy and patience. Open to relocation and travel. #J-18808-Ljbffr Percepta

Vacancy posted 2 days ago
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