Learning Experience Leader

Benefits TaskUs offers competitive industry salaries and comprehensive benefits packages, reflecting its commitment to employees' well‑being. Responsibilities Set the standards and expectations through conduct, work ethic, integrity, and character. Create and deliver end‑user, partner, and distributor training including curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement. Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs. Accomplish projects and motivate trainees through effective training. Continuously improve training programs and other learning opportunities across the organization. Amend and revise programs as necessary to adapt to changes in the work environment. Act as the content expert, maintain relevant training documents and training materials for training conducted. Develop and create effective induction programs. Monitor and review trainees’ progress through questionnaires and discuss with their managers. Ensure that statutory training requirements are met, understand e‑learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e‑learning packages. Research and present new technologies and methodologies in workplace learning. Ensure that all trainees adhere to the company’s Code of Conduct. Requirements Up to 25% travel required. Must be 18 years of age or older. High School Diploma or GED required. Four‑year college degree (preferred) in a related field such as industrial or applied sciences. Proficient in Microsoft and Google applications. Problem solver and critical thinker. Follow well‑defined methods, procedures, reports, forms, and competent aspects of the job. Can present and facilitate a class discussion. Energetic, enthusiastic, and creative; can think outside the box to motivate and engage an audience. Strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills. Excellent oral and written communication skills. Can work in a flexible schedule including weekends, holidays, and longer hours. Nice to Have At least 1–2 years of working experience in a related field (training or teaching experience). Strong leadership skills, with proficiency in handling groups. EEO Statement TaskUs is proud to be an equal‑opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr