Junior Business Process Analyst

$39k - $40k

Verigent

Job Title: Junior Business Process Analyst
Location: Norfolk, VA
Duration: Full Time/Direct Hire
Pay Rate: $39,000 - $40,000 a Year

***Please note pursuant to a government contract this specifc postion requires United States Citizenship***

*** Applicants must be eligible and willing to obtain a DoD Secret Clearance***

Program Background

The Navy Maritime Maintenance Enterprise Solution (NMMES) is a comprehensive Information Technology (IT) toolset supporting NAVSEA's ship maintenance, overhaul, repair, and modernization operations across the U.S. Navy fleet. NMMES includes approximately 79 IT systems, applications, networks, and data centers serving over 51,000 users worldwide across Navy Shipyards, Intermediate Maintenance Facilities, Regional Maintenance Centers, Ship Repair Facilities, and Forward Deployed Regional Maintenance Centers.
The NMMES Technical Refresh (NMMES-TR) program supports modernization and optimization of these systems through improved business processes, automation, and enterprise IT solutions.

Key Responsibilities

Business Process Analysis

Assist in analyzing current business processes, workflows, and operational procedures
Support documentation of existing processes using process maps, workflow diagrams, and standard operating procedures (SOPs)
Help identify opportunities to improve efficiency, reduce redundancies, and enhance service delivery
Assist with requirements gathering and documentation from stakeholders and system users
Participate in workshops and working sessions to understand operational challenges

Process Documentation and Modeling

Develop and maintain process documentation including flowcharts, diagrams, and written procedures
Support creation of process maps using tools such as Visio or BPMN
Assist with documenting system workflows and business rules
Maintain documentation repositories and ensure materials remain current and accurate

Data Analysis and Performance Monitoring

Assist with collecting and analyzing operational data to identify trends or inefficiencies
Support development of performance metrics and dashboards
Help track key performance indicators (KPIs) related to program operations and service delivery
Prepare reports and summaries for leadership and stakeholders

Organizational and Operational Support

Assist in evaluating organizational processes and workload distribution
Support analysis of workforce utilization and operational efficiency
Help document recommendations for improving procedures and business workflows
Participate in improvement initiatives and process optimization efforts

Stakeholder Engagement and Communication

Work with program managers, engineers, developers, and operational personnel to gather information
Assist with preparing presentations, briefings, and reports for stakeholders
Support communication of process improvements and operational updates
Participate in meetings, workshops, and process review sessions

Required Qualifications

Education

Bachelor's degree from an accredited university in one of the following fields:
Business Administration
Management
Information Systems
Operations Management
Industrial Engineering
Organizational Development
Computer Science or related discipline

Candidates from recognized universities such as Virginia Tech, Old Dominion University (ODU), or similar accredited institutions are encouraged to apply.
Experience

0-2 years of experience in business analysis, process analysis, program support, or related field
Internship, academic project work, or entry-level experience supporting process documentation or operational analysis
Familiarity with business process mapping or workflow documentation
Basic understanding of organizational processes and operational improvement concepts
Strong analytical and problem-solving skills

Clearance

Active Secret Clearance OR Interim Secret OR Eligible to obtain a Secret Clearance

Tools

Microsoft Office (Excel, Word, PowerPoint)
Visio or similar diagramming tools
SharePoint or collaboration platforms

Analytical Skills

Data analysis and reporting
KPI tracking and metrics development
Process documentation

Core Competencies

Strong analytical and critical thinking skills
Ability to quickly learn complex operational environments
Strong written and verbal communication skills
Attention to detail in documentation and analysis
Ability to work collaboratively in cross-functional teams
Adaptability to support evolving program requirements
Initiative to identify opportunities for process improvement

Apply

Vacancy posted 3 days ago

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