Housekeeper- Quercus

Job Description

Job Description

Company Description

Quercus is a luxury destination hotel and culinary experience set on 4,000 acres in Gay, Georgia. As the only Relais & Châteaux property in the state, Quercus offers an intimate, all-inclusive stay centered on exceptional service, nature, seasonal cuisine, and a deep sense of place. The property features four private cabins, allowing for a highly personalized guest experience that blends refined hospitality with curated outdoor activities, wellness offerings, and thoughtful service.

We are seeking an experienced, passionate, and detail-oriented  Housekeeper to join our hospitality team. Our ideal is someone that takes pride in delivering exceptional cleanliness and creating memorable guest experiences through impeccable attention to detail and personalized service.

If you have experience working in hotels, resorts, vacation rentals and enjoy working in a fast-paced, guest-focused environment, we would love to hear from you.

What We’re Looking For

We are looking for individuals who take genuine pride in their work and understand that housekeeping is a critical part of the guest experience in a  hospitality environment. The ideal candidate is someone who consistently upholds high standards of cleanliness, presentation, and professionalism in every task, no matter how small.

Successful candidates will demonstrate a strong work ethic, reliability, and the ability to maintain focus and efficiency in a fast-paced setting. You should be self-motivated, yet also able to work seamlessly as part of a team that values communication, respect, and mutual support.

We value individuals who are proactive in identifying what needs to be done without constant direction, who notice the small details that elevate a guest’s stay, and who take initiative to ensure every space meets or exceeds expectations.

A strong sense of responsibility, discretion when working in guest areas, and a commitment to providing a welcoming and comfortable environment are essential. Above all, we are looking for team members who understand that their role directly contributes to creating memorable, guest experiences and who take pride in being part of that standard of excellence."

Position Details

• Flexible schedule and hours.
• Weekend, holiday, and overtime availability is required based on business needs.

Key Responsibilities

• Clean and maintain guest rooms, cottages, cabins, and public areas to luxury hospitality standards.
• Prepare guest accommodations with exceptional attention to detail, ensuring every space is clean, organized, and welcoming.
• Change bed linens, replenish amenities, and ensure all guest supplies are fully stocked.
• Vacuum, dust, sweep, mop, and sanitize all assigned areas.
• Iron linens and other guest items as needed to maintain a polished presentation.
• Report maintenance concerns or damaged items promptly.
• Follow all company safety, sanitation, and quality standards.
• Provide warm, courteous, and professional interactions with guests while respecting their privacy.
• Work efficiently both independently and as part of a collaborative team.
• Be comfortable rotating between different areas of the property as operational needs require, including guest rooms, cottages, cabins, public spaces, and laundry.

Qualifications

• Previous housekeeping experience is strongly preferred.
• Experience with ironing and proper linen care is required.
• English language proficiency is preferred to effectively communicate with guests and respond to their needs.
• Strong attention to detail with a commitment to maintaining the highest standards of cleanliness.
• Positive attitude, reliability, professionalism, and excellent time management skills.
• Ability to adapt to changing priorities and daily assignments in a dynamic hospitality environment.

Physical Requirements

• Ability to stand, walk, bend, kneel, reach, and perform repetitive movements throughout the shift.
• Ability to lift, carry, push, and pull up to 30 pounds.
• Ability to work efficiently in a physically active environment.