Senior Analyst, Instructional Design & Development

CVS Health Elearning Specialist

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

This position is responsible for creating eLearning solutions for a variety of audiences within the CVS Health business units. As a critical part of the Centralized Operations team within Enterprise Training, this role focuses on designing and developing top quality eLearning experiences in support of performance and business goals.

Uses formal instructional design methodology to design, develop and implement sophisticated, complex, performance-focused and educational offerings via a variety of technology-based training methods.

Manages multiple, complex projects.

Develops and conducts follow-up assessments to determine the effectiveness and ROI of training programs and curriculum.

Writes storyboards for eLearning courses.

Manages projects and tasks to ensure all deadlines are reasonable and achieved.

Incorporates feedback gathered from participants and other relevant audiences to improve training, processes, and products.

When designing training, conducts performance analysis to determine the expectations and gaps for the intended audiences.

Works in partnership as appropriate with external vendors to deliver state-of-the-art, technology-based training tools and programs that meet the needs of multiple, diverse audiences and integrate effectively into CVS Health's architecture.

Communicates regularly with program owners and stakeholders to manage the rollout of training materials and gather feedback on program effectiveness.

Effectively manages curriculum, reporting and other relevant administrative requirements through the learning management system.

Coordinates the training plan to include project plan and working with business and ELD&P partners as needed to ensure project goals and quality standards are met.

Advanced experience using authoring tools, such as Articulate Storyline 360, to create eLearning courses.

Required Qualifications:

3+ years of eLearning experience

1+ years of Articulate Storyline 360 experience

Skilled in translating raw content into storyboard format

Preferred Qualifications:

Experience in application of performance-based instructional design methodologies, adult learning principles, performance consulting and educational media desired

Education or experience in instructional design methodologies, adult learning principles and/or performance consulting with a focus on eLearning technologies and techniques

Education:

High School Diploma/GED required. Bachelor's degree preferred.

Anticipated Weekly Hours:

40

Time Type:

Full time

Pay Range:

The typical pay range for this role is:

$46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.