Intake Specialist

Description

◦ Verifies insurance eligibility and benefits of prospective referrals and determines rate requirements as it relates to in or out of network coverage in an accurate and timely manner.

◦ Obtains all authorization as needed from payer for services ordered/requested.

◦ Initiates one-time letters of agreement (LOAs) and negotiates rates as dictated by established policies and procedures.

◦ Recognizes changes in a payer that could affect our ability to obtain authorization and escalates to leadership as needed.

◦ Manages work assignment to ensure all tasks and coordination notes are completed promptly.

◦ Coordinates and communicates with the branch location regarding any changes or updates from the payer.

◦ Documents and communicates patient deductible, out-of-pocket expense, lifetime maximum, benefit days, patient responsibility and any additional benefits information to agency accurately and promptly.

◦ Documents specific details related to the authorization including effective and end dates in associated software application via patient notes, authorizations, tasks, workflow, phone calls and/or email in an accurate and timely manner.

◦ Reviews and replies to branch location's urgent requests in a timely and accurate manner.

Skills

Data entry, Customer service, Financial, Customer service oriented, Microsoft office, clerical, authorizations, health care, health insurance, data entry accuracy

Top Skills Details

Data entry,Customer service,Financial,Customer service oriented,Microsoft office

Additional Skills & Qualifications

◦ Meets and strives to exceed the productivity metrics as outlined in policy. What software skills are needed?: Microsoft Office, Ability to navigate multiple monitors.

OPEN to RETAIL, CASHIER, RESTAURANT INDUSTRY, CUSTOMER SERVICE (who want to get into more back office support) experience if have the ability to learn quick

Consistent experience or ability to jump into a new environment, computer proficiency is extremely important!

Open to ALL different experience if comfortable with computers, most important is intangibles, customer service, dependable, willingness to learn, MUST PASS EXCEL Testing

Best: customer service, medical, insurance

Attendance: ask in references how many days they missed in last 6 months

- Minimal time off in first 6 months

Must complete MS EXCEL SHL Testing (70% and above)

Experience Level

Entry Level

This is a Contract position based out of Hagerstown, MD.

The pay range for this position is $18.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Hagerstown,MD.

This position is anticipated to close on Jul 24, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.