Compliance Enhancement Coordinator

Compliance Enhancement Coordinator

The Compliance Enhancement Coordinator (CEC) is responsible for ensuring that all KenCCID's individuals and employees are in a safe and healthy environment. This professional oversees the incident management system and is responsible for all incidents being reported, documented and investigated in a timely manner. The CEC is responsible for maintaining the standards of quality including reliability, functionality, effectiveness, efficiency and performance of services provided to the individuals. The CEC is part of the compliance team and is responsible for ensuring that business and daily activities are conducted legally and in full compliance with the Occupational Safety and Health Act (OSHA), and other federal laws, as well as Pennsylvania Department of Human Services, Office of Developmental Programs (ODP), PA Title 55, 6400 and 6100 regulations, and Subchapter Q 6000.961 regulations.

The CEC position is a full-time exempt salaried position. This professional is expected to oversee KenCCID's compliance with the state's incident management system, proactively work to avoid incidents that must be reported, and works to educate all staff with regard to eliminating abuse and neglect for our individuals. This position reports to the Compliance Manager, and works collaboratively with the Program Director, Human Resources (HR) Director, the Training Manager, and other KenCCID staff.

The intent of this description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

Core Responsibilities

Ensures that the safety and well-being of the individuals is protected at all times and that the rights of the individuals are observed at all times

Tracks incidents and investigation data and performs program analysis of trends

Coordinates with Compliance Director and staff regarding the use of incident/investigation data analysis in the development and monitoring of Quality Improvement Plan Works with ODP and other federal and state agencies to manage licensing and other compliance issues

Provides oversight of the incident reporting process as required by the state or funder requirements, including review of all incident reports to ensure quality, timeliness, and appropriate follow-through Incident Management

Maintains thorough knowledge of the 6100 and 6400 regulations

Implements the incident management processes and ensure that safeguards are in place to protect the individuals under KenCCID's care at all times.

Provides oversight of investigatory process within the program to include:

Determination of what incidents warrant formal investigation

Assignment to appropriate Certified Investigator and supervision of the investigatory process.

Review and final approval of written investigation summary and report

Monitor and stage the investigatory process within the HCSIS/EIM system

Follows the established protocols with the current Investigation and Peer Review Process

Coordinates with the Training Manager and Training Coordinator in provision of training related to incident reporting in accordance with state/funder requirements; and investigation practices

Consults with HR Director and Compliance Manager regarding incident management and investigations practices to ensure compliance with state and/or funder requirements, KenCCID corporate policies and quality standards of speed, objectivity and thoroughness.

Investigation Management

Functions as a Certified Investigator and conducts investigations into abuse, neglect and financial exploitation allegations implicating staff

Conducts fair, quick, thorough, regular comprehensive investigations, based on regulations and standards

Serves on administrative review teams

Coordinates with admin team regarding peer reviews of completed investigations with CI and admin staff within the program

Minimum Education and Experience Requirements

Experience in managing compliance, particularly in the field of health care and/or developmental disabilities

Bachelor's degree in relevant field and a minimum of three (3) years' relevant work experience

Certification as a Pennsylvania Certified Investigator

Proven knowledge of state and federal regulations governing KenCCID, particularly the 6100 and 6400 regulations

Maintain valid driver's license

Position Competencies

Ability to identify and develop training solutions to organizational challenges.

Able to effectively multitask; and flexible enough to manage crises efficiently.

Ability to work collaboratively with multiple teams across the agency.

Communicate effectively with diverse workforce including racial, national origin, and educational/socio-economic diversity.

Able to function under pressure

Excellent communication skills both written and verbal

Effective organizational and time management skills

Ability to work independently

Strong interpersonal skills

Effective analytical and evaluation skills

Working knowledge and understanding of Community Homes

Effective team player

Results oriented

Physical Requirements

Must be able to lift 50 pounds & possess physical dexterity

Must be able to travel to KenCCID sites throughout Northeast Philadelphia

Ability to sit at a desk for several hours at a time

Ability to stand for long periods of time while conducting in-person training

Ability to use a computer and computer hardware

KenCCID is an Equal Opportunity Employer

All applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability and veteran status or any other characteristics protected by law.

I have reviewed this job description and I understand the requirements, essential functions, and duties of the position.

KenCCID is an equal opportunity employer and does not discrimination in the terms and conditions of employment of any person based on their age, sex, race, color, religion, gender identity, sexual orientation, domestic violence status, pregnancy status, marital status, disability status veteran status, genetic information, or any other characteristic protected by law. Applicants who require an accommodation to participate in the recruiting process for this position should ensure that this request is included in their application for the position.