Cashier

Cashier Position Summary The Cashier is responsible for delivering excellent guest service by accurately processing orders, handling payments, and maintaining front-of-house cleanliness and organization. The role may include working the drive-thru station. The Cashier ensures guests receive prompt, friendly, and consistent service in accordance with company standards for quality, safety, and hospitality. Benefits Great Compensation (DOE) Paid Time Off (PTO) & (PSL) Paid Sick Leave Low-Cost Insurance benefits (Medical, Dental, Vision Plans) Company Paid Life Insurance 401(k) Plan with Awesome Company Match One Year Anniversary Day Free Employee shift meal Essential Functions Greets guests in a friendly and professional manner and provides prompt customer service. Promotes special offers and encourages completion of online review. Utilize headset and/or tablet when assigned as drive-thru Cashier. Accurately enters food and beverage orders into the POS system. Processes cash and credit card transactions in accordance with company cash-handling procedures. Bags and prepares take-out orders and delivers food to guest tables as needed. Maintains a clean, organized, and well-stocked front counter area, including cups, lids, napkins, straws, and bags. Prepares and maintains beverage stations, including coffee, tea, lemonade, and horchata, to company standards. Maintains cleanliness of dining areas and beverage stations. Ensures patio area and restrooms are cleaned and maintained on a regular basis. Responds to guest questions or concerns and escalates issues to a supervisor when appropriate. Follows all food safety, sanitation, and HACCP procedures, including daily checks. Demonstrates pride in service, teamwork, and representing the brand. Performs other duties as assigned by the Supervisor or Manager. Job Requirements Basic computer and POS system proficiency. Ability to accurately handle cash and credit card transactions. Strong verbal communication and customer service skills. Flexible availability, including nights, weekends, and holidays. Ability to multitask and prioritize tasks in a high-paced environment. Ability to stand for extended periods of time. Ability to follow written and verbal instructions. Must obtain a Food Handler Certification within 30 days of hire. High School Diploma or equivalent preferred. Key Competencies Guest Service Focus Accuracy & Attention to Detail Team Collaboration Reliability & Accountability Communication Skills Adaptability & Multitasking Safety & Compliance Awareness Brand Representation #J-18808-Ljbffr