Process Consultant - Life Insurance Transformation & AI

$53 per hour

Temporary

Iconma Portal

Our Client an IT Services and Consultant company is looking for a Process Consultant Life Insurance Transformation & AI for their Cincinnati OH location.

Responsibilities:

Process Assessment & Transformation:
Analyze and document current-state business processes across Life Insurance operations.
Identify process inefficiencies bottlenecks operational risks and automation opportunities.
Design future-state operating models and process improvement roadmaps.
Lead business process reengineering (BPR) initiatives to improve efficiency quality and customer experience.
Life Annuity Insurance Domain Consulting:
Provide subject matter expertise across Life Insurance functions including:
New Business & Underwriting
Policy Administration
Claims Processing
Customer Service Operations
Policy Servicing
Billing & Premium Management
Agent/Broker Support
Understand regulatory and compliance requirements impacting Life Insurance operations.
AI & Intelligent Automation:
Identify opportunities to leverage AI Generative AI Machine Learning NLP and Intelligent Automation.
Collaborate with technology teams to design and implement AI-driven solutions.
Develop AI use cases and business cases aligned with operational objectives.
Measure and track business outcomes from AI adoption initiatives.
Support AI governance risk assessment and change management activities.
Stakeholder Management:
Facilitate workshops process discovery sessions and executive presentations.
Partner with business and IT stakeholders to align transformation initiatives with strategic objectives.
Present recommendations process maps KPIs and transformation roadmaps to senior leadership.
Continuous Improvement:
Establish process performance metrics and governance frameworks.
Drive RPA / Lean Six Sigma methodologies and continuous improvement practices.
Monitor post-implementation benefits realization and operational performance.

Requirements:

Bachelors degree in business Insurance Operations Engineering or a related field.
8 years of experience in RPA Business Process Consulting Operations Consulting or Process Excellence.
5 years of experience within the Life Insurance industry.
Hands-on experience in process mapping process redesign and operational transformation.
Strong knowledge of AI Intelligent Automation RPA Generative AI and process optimization technologies.
Experience delivering consulting engagements with executive-level stakeholder interaction.
Proficiency with process modeling tools such as Visio Signavio ARIS Lucidchart or similar.
Strong analytical problem-solving and communication skills.
Required Skills:
Life Annuity Insurance Operations
Business Process Reengineering (BPR)
Process Consulting
Business Transformation
AI / Generative AI Strategy
Intelligent Automation
Process Mining
RPA and Lean Six Sigma
Change Management
Business Analysis

Why Should You Apply

Excellent growth and advancement opportunities

Required Experience:

Contract

Apply

Vacancy posted 2 days ago

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