Automotive Sales Consultant (Phone & Internet Lead Specialist)

Job Description

Job Description

Feyer Ford of Ahoskie is looking for an ambitious Automotive Sales Associate with strong phone communication and customer follow-up skills to join our growing team.

Many customers begin their vehicle search online or by phone, so success in this role requires someone who is comfortable speaking with customers, making follow-up calls, setting appointments, and building relationships that lead to sales.

Candidates with experience in business development, phone sales, internet lead follow-up, appointment setting, or call center environments are strongly encouraged to apply.

We are looking for an Automotive Sales Associate to join our growing team. The right candidate will be ambitious, have excellent interpersonal skills, strong phone communication ability, and the drive to meet and exceed goals. Day-to-day responsibilities include developing client relationships, following up with leads, and providing product solutions that best meet our customers' needs.

Respond to internet leads, inbound calls, and customer inquiries

Make outbound follow-up calls and messages to potential buyers

Schedule showroom appointments and assist customers during visits

Nurture relationships with customers to build clientele for life

Use consultative selling skills by asking questions and understanding customer needs

Demonstrate new and pre-owned vehicles professionally

Develop deep knowledge of Ford products, packages, and technology

Follow up with buyers to encourage repeat and referral business

Learn to overcome objections and succeed in a sales environment

Report directly to the Sales Manager regarding objectives and performance

Strong candidates will have experience in one or more of the following:

• Business Development Center (BDC)

• Inside sales or phone sales

• Appointment setting or lead follow-up

• Call center or customer engagement roles

• Automotive sales or retail sales

Additional qualifications include:

• Excellent phone and communication skills

• Confidence speaking with new customers

• Self-starter mentality with an ambitious spirit

• Ability to consistently follow up with leads

• Professional appearance and strong work ethic

• Availability to work flexible hours including weekends

• Clean driving record and valid driver’s license

• Competitive commission-based pay plan

• Ongoing training and product knowledge development

• Opportunity for advancement within the dealership

• Supportive team environment

• Access to a strong inventory of new and used vehicles

At Feyer Ford of Ahoskie, we strive to conduct our business with integrity, hard work, and the highest level of care for our employees, customers, and community. Every employee plays a critical role in our success, and we are committed to continuing the level of service our community has come to expect from our dealership.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.