Store Clerk 2

Description

This position prepares the way of salvation and exaltation by making essential gospel teachings resources and services accessible to Gods children. This position fosters an environment of reverence and respect and helps guide customers to make informed product decisions. Provides exceptional service to customers. May act as a mentor or lead to other staff members. This is an intermediate-level clerical position which works under moderate to minimal supervision. The incumbent of this role must be endowed and hold a current recommend.

Greets customers and ascertains customers needs

Provides high-quality customer service providing product knowledge to assist customers and assists in motivating others to do the same

Develops understanding of contents and/or properties of all products to adequately serve customers

Responds to customer questions regarding curriculum proper fitting of clothing or issues of similar complexity and interacts with customers to resolve concerns of moderate to high complexity

May provide personal fitting consultation to patrons at distribution store

Prepares merchandise for purchase

Operates point-of-sale terminal finalizes sale of selected products processes returns and assists with register opening and closing

May assist store supervisor to ensure the store is attractively displayed well presented and that there is adequate inventory on the shelf

Supports the store supervisor with all aspects of inventory counting assures the inventory on the floor is adequate to meet customer needs and assists in ordering and replenishment to ensure proper stock levels

Assists the store supervisor with receiving merchandise and embossing of merchandise

May provide training and development for the stores staff and assist with scheduling and delegation of tasks

Provide back-up support on behalf of the store leadership during absence or when needed which may include shift opening and closing payroll and timekeeping duties

Acts as sole operational leader during absence of store supervisor with independent decision-making and responsibility for managing complex customer service issues and coordination with offsite regional manager

May perform and/or oversee housekeeping duties to ensure facility equipment and storage areas are in good condition

Ability to work as scheduled and needed (including Saturdays and holidays)

Assists in other operational responsibilities as needed

Required:

Associate degree or high school diploma and 2 years customer service experience or an equivalent combination of education and experience.
Ability to complete internal customer service training within one month of hire
Ability to understand and troubleshoot basic technical systems and tools
Intermediate math reading computer and cashiering skills
Excellent communication skills and demonstrated ability to lead and work well with others
Ability to effectively resolve routine questions and problems independently
Ability to work with some supervision following instructions
Ability to work as scheduled and needed (including Saturdays and holidays)
This position operates in a retail environment
To successfully perform the essential functions of the job there may be physical requirements which need to be met such as: standing for long periods of time stooping bending and lifting up to 40 pounds

Preferred:

Previous experience leading others

Part-time Position 25 hours per week

401k options

Required Experience:

IC