Inside Sales Representative II

Inside Sales Representative

As an Inside Sales Representative within our Aerospace and Defense division, you will be responsible for supporting complex strategic customers through outbound sales calls, lead qualifications, and smaller account management and special projects. This role requires a detail-oriented, proactive individual who excels in customer support and sales processes and is not afraid to develop sales and growth strategies toward key customers while aligning with critical sales business objectives with your sellers.

Responsibilities

• Provide exceptional support to customers through various communication channels (phone, email, chat) to ensure their needs are met promptly.
• Work closely with the sales team to prepare quotes, proposals, and contracts, while assisting with overall sales efforts.
• Conduct follow-up communications regarding orders, inquiries, and support requests to ensure customer satisfaction and timely resolution.
• Prepare and send formal quotes based on customer requests, ensuring competitive pricing and terms.
• Collaborate with marketing, product management, and customer service teams to enhance the overall customer experience.
• Assist with the implementation and promotion of sales programs and initiatives to boost product visibility and sales, especially for the Defense Logistics Agency.
• Address and resolve customer issues related to orders, products, and billing promptly, ensuring high levels of customer satisfaction.
• Develop strong, collaborative working relationships with internal stakeholders and customers.
• Work with engineering, product management, pricing, customer service, ISC and other teams to ensure effective problem resolution and customer satisfaction.
• Assist customers with quality and delivery issues that may arise.

Must Have

• Proven track record of driving sales growth proactively.
• 2 years experience in sales or customer support, preferably in the aerospace and defense industry.
• Must be proficient in CRM software and Microsoft Office Suite.
• Demonstrated persistence and discipline in pursuing sales goals.

We Value

• Bachelor's degree or equivalent experience. Experience in the field is preferred.
• Ability to teach and advise, deliver value propositions, develop relationships
• Excellent communication and presentation skills
• Strong interpersonal and communication skills.
• Qualify & disqualify complex sales opportunities
• Ability to multitask and prioritize customer inquiries effectively.
• Can influence at varying levels across the organization
• Ability to handle multiple priorities and navigate in a highly matrixed environment
• Ability to work in a fast-paced, highly matrixed environment
• Technical background in sensing sales
• Analytical and financial skills
• Effectively getting results in a matrixed organization structure
• Clear communication and vision-setting skills
• Executed presence and interfacing with customers at all levels of the organization
• Developing and fostering strong customer relationships
• Strategic mindset to scope tasks and achieve goals
• Passion for winning
• Timely decision-making in the face of complexity and ambiguity
• Ensuring customer satisfaction (delivery, quality, reliability)
• Other languages valued

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments powered by our Honeywell Forge software that help make the world smarter, safer and more sustainable.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.