Service Center Representative

Posting Details

Position Information


RHS Job Title
Service Center Representative


Job Description

Location: East Neighborhood - Akers/Holmes/Hubbard
Pay = 13.73/hour
Note: Due to the minimum wage increase at MSU, the starting rate for this position will be $15 effective 8/9/26. Those hired prior to 8/9/26 will be brought to the new minimum.
As a Service Center Representative, you will perform routine clerical support while providing customer service to all residence hall students and customers, both in person and over the phone. You will also be responsible for maintaining the reception area and processing mail and packages. You will be considered the face of the residence halls while interacting with a wide range of students and customers.

Typical Duties May Include:
• Provide routine clerical support within a residence hall reception area
• Answer phones, process mail and packages, assist in maintaining records and accounts
• Greet visitors and clients

Required Qualifications


Minimum Requirements/Qualifications:
• Enrolled as a student at Michigan State University (during academic year)
• Demonstrated commitment to outstanding customer service
• Motivated self-starter and able to complete tasks in a timely manner with minimal supervision
• Good communication skills (written and verbal)
• Positive and respectful, especially when working with a diverse population
• Dependable and reliable

• Must be available to work a minimum of 12 hours per week average including days, nights and weekends

Preferred Qualifications


May have work available over semester breaks

• Prefer candidates to work for one full year in East Neighborhood
• Preferred candidates areavailable to work during summer break

Equal Employment Opportunity Statement


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Physical Demands


Able to move up to 20-50 pounds
Ability to stand/sit for long periods of time

Work Hours

Average Hours: minimum of 12 hours per week average required
DAY SHIFTS
M- F hours (minimum of 2 shifts per week): 6:45am - 12:00am (shifts will be 3-4 hrs long, must be available to work any hours between 6:45am - 12:00am, will schedule around class schedule)
Sat & Sun hours (every other weekend): 6:45am - 12:00am (may have longer shifts on weekends, must be available to work any hours between 6:45am - 12:00am every other weekend, both Sat and Sun)

OVERNIGHT SHIFTS (will be required to work occasionally based on operational needs)
M-F hours (minimum of 1 shift per week ): 11:45pm - 7:00am, must be able to work the entire shift
Sat & Sun hours (every other weekend) : 11:45pm - 7:00am, must be able to work the entire shift

Work Location
East Service Centers (Loc)

Posting Detail Information


Posting Number
20155493P


Open Date
07/07/2026


Close Date
08/07/2026


Open Until Filled
No


Special Instructions for Applicant

Applicant Availability Form